About Whitten Heights Assisted Living And Memory Care
Whitten Heights Assisted Living And Memory Care offers a compassionate and supportive community for seniors entering their golden years. With a focus on providing personalized care that cherishes the dignity, joy, and independence of each individual, residents can feel at ease knowing they are in caring hands. The professionally trained staff at Whitten Heights is dedicated to maintaining the highest standard of personal care, ensuring that residents feel comfortable and well-supported.
For individuals in need of specialized dementia support, Whitten Heights offers services tailored to their unique needs. By providing exceptional care with expertise and compassion, residents are empowered to maintain their independence and well-being with dignity and respect. The community at Whitten Heights aims to serve residents with the utmost level of respect and encourage them to maintain their independence by offering high-quality care.
Whitten Heights is committed to helping residents enhance their lifestyle while retaining their dignity, independence, and elegance. Whether you are seeking assistance for yourself or a loved one, the care home is dedicated to providing the support that fits your individual needs. Residents can rest assured that they will receive the highest level of care and attention, allowing them to live comfortably and securely within the community.
If you are interested in exploring the services offered at Whitten Heights, you can learn more about the financial assistance available for quality care. With a focus on supporting residents in maintaining their independence and well-being, Whitten Heights is dedicated to providing exceptional senior care services to those in need. Discover how Whitten Heights Assisted Living And Memory Care can help you or your loved one by reaching out to learn more about the services provided.
People often ask...
Whitten Heights Assisted Living And Memory Care offers competitive pricing, with rates starting at a cost of $6,524 per month.
Whitten Heights Assisted Living And Memory Care offers assisted living and memory care.
There are 10 photos of Whitten Heights Assisted Living And Memory Care on Mirador.
The full address for this community is 200 West Whittier Boulevard, La Habra, CA 90631, USA.
Yes, Whitten Heights Assisted Living And Memory Care offers respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
State of California Inspection Reports
54
Inspections
11
Type A Citations
13
Type B Citations
5
Years of reports
29 Aug 2024
29 Aug 2024
Investigated complaints revealed that allegations of unmet incontinent needs were unfounded, while claims of disrespectful staff behavior and denial of speech therapy were unsubstantiated due to conflicting information.
29 Aug 2024
29 Aug 2024
Identified deficiencies in medication administration and documentation were noted during the inspection.
§ 87465(a)(4)
10 Jul 2024
10 Jul 2024
Cleared deficiencies in maintenance and operation cited during the visit. Compliance advised for previously cited items.
10 Jul 2024
10 Jul 2024
Investigated allegations of staff turning off lights without consent and entering rooms without knocking; found insufficient evidence to confirm these claims.
02 Jul 2024
02 Jul 2024
Investigated the allegation of a failure to eradicate an insect infestation, did not find sufficient evidence to determine whether the complaint was valid or invalid.
24 Jun 2024
24 Jun 2024
Investigated allegations of staff handling a resident roughly, resulting in injuries; found conflicting reports from interviews with staff and residents, and determined there was insufficient evidence to confirm or refute the claim.
18 Jun 2024
18 Jun 2024
Confirmed inadequate pest control measures. Residents were denied extermination services in some rooms, leading to infestations.
§ 87303(a)
12 Apr 2024
12 Apr 2024
Confirmed that residents smoked in their rooms, as evidenced by staff interviews and observations of cigarette burn marks and smoke odor.
§ 87468.1(a)(2)
12 Apr 2024
12 Apr 2024
Confirmed that staff did not drink alcohol on duty, rooms were not malodorous, and the facility was free of pests.
09 Apr 2024
09 Apr 2024
Investigated an allegation regarding frequent hot water outages; unable to find sufficient evidence to determine if outages lasting days occurred, although recent maintenance and brief outages were noted.
19 Mar 2024
19 Mar 2024
Reviewed allegations of resident rights violations, staff training deficiencies, and lack of dignity in resident relationships at a facility, but could not confirm if they occurred.
12 Mar 2024
12 Mar 2024
Confirmed that the rate change notice did not provide enough advance notice, but no evidence found of inadequate food quality or quantity.
§ 87507(g)(4)
27 Feb 2024
27 Feb 2024
Investigated an allegation that a resident was injured by another resident; however, insufficient evidence was found to confirm whether the alleged incident occurred.
27 Feb 2024
27 Feb 2024
Discovered a late submission of a report regarding an altercation between residents, resulting in issuance of a technical advisory note.
18 Jan 2024
18 Jan 2024
Reviewed allegation of temperature issues in the dining room; unable to prove or disprove the claim.
29 Dec 2023
29 Dec 2023
Allegations of staff not assisting a resident with medication management and the resident not receiving medication as prescribed were found to be unfounded.
11 Dec 2023
11 Dec 2023
Identified lack of emergency evacuation chairs in all stairwells during inspection.
§ 1569.695(f)(1)
26 Sept 2023
26 Sept 2023
Visited facility conducts interviews and observations, found allegations of no medical attention and lacking call button in bathroom to be false, while a claim of missing bedsheets is inconclusive. Staff and residents state 911 is called when needed.
28 Jul 2023
28 Jul 2023
Restraining residents in wheelchairs was confirmed, while allegations related to overdosing residents and failing to seek medical attention were inconclusive.
23 Mar 2023
23 Mar 2023
Investigated allegation of staff not providing a safe environment for residents; unable to determine if the allegation occurred as reported. Residents and staff interviews did not confirm the allegation.
23 Mar 2023
23 Mar 2023
Confirmed that facility staff did not provide complete records to resident's responsible party.
§ 1569.269
23 Mar 2023
23 Mar 2023
Confirmed that Staff did file required reports regarding resident injuries.
14 Nov 2022
14 Nov 2022
Found allegations of aggression, threatening behavior, and property damage, necessitating hospitalization, and lack of compliance with medications in a recent inspection.
11 Aug 2022
11 Aug 2022
Investigated the allegation that staff changed a resident's diaper without permission and found it to be unfounded, as the resident admitted the incident did not occur and evidence supported the staff's statements.
21 Jun 2022
21 Jun 2022
Confirmed withdrawal of funds from a resident's account without authorization.
§ 87468.2(a)(26)
06 May 2022
06 May 2022
Investigated the allegation that resident needs were not met due to staffing shortages, but lacked sufficient evidence to prove or disprove the claim, resulting in an unsubstantiated finding.
15 Apr 2022
15 Apr 2022
Confirmed staff did not respond to a resident's call light in a timely manner, but found no evidence of insects at the facility.
§ 87303(i)(1)
15 Apr 2022
15 Apr 2022
Confirmed no health or safety concerns observed, all regulations were met during the inspection.
27 Jan 2022
27 Jan 2022
Observed health and safety measures were in place and being followed during the visit, with no deficiencies cited.
06 Oct 2021
06 Oct 2021
Confirmed harm to residents by a fellow resident but found the claim Staff did not seek timely medical attention to be false.
§ 87464(f)(1)
§ 87463(a)
15 Sept 2021
15 Sept 2021
Confirmed allegations of disrepair and fall hazards related to facility floors. Identified staining and possible mold, substantiating allegations of unsanitary conditions. Unfounded claims of pest infestation, with evidence of isolated incident addressed promptly.
§ 87307(d)(2)
§ 87303(a)
02 Jun 2021
02 Jun 2021
Confirmed that allegations of food restriction, bullying, and inappropriate staff behavior at the facility were unable to be proven based on interviews, observations, and review of documents.
01 Feb 2021
01 Feb 2021
Identified no deficiencies were cited during the office meeting.
17 Nov 2020
17 Nov 2020
Observed no health and safety concerns during the visit to the facility.
13 Nov 2020
13 Nov 2020
Confirmed that residents experienced a lack of communication options and recreational activities, leading to isolation, sadness, and depression, due to the absence of telephones, outdoor time, or engaging activities since March 2020.
§ 87468.2(a)(23)
§ 87468.1(a)(14)
13 Nov 2020
13 Nov 2020
Investigated whether there was inadequate staffing and assistance with bathing, finding significant evidence of understaffing and confirmed issues with the bathing schedule during a specific period. However, claims about uncleaned resident rooms lacked sufficient evidence, leading to an inconclusive result for those allegations.
§ 87411(a)
§ 87464(f)(4)
13 Nov 2020
13 Nov 2020
Confirmed allegations of resident restraint, locking residents in rooms, and failure to report incidents.
§ 87211(a)(1)
§ 87468.1(a)(2)
12 Nov 2020
12 Nov 2020
Observed no health and safety concerns during virtual inspection. No deficiencies cited.
09 Nov 2020
09 Nov 2020
Observed no health and safety concerns during the visit.
05 Nov 2020
05 Nov 2020
LPAs conducted a virtual health and safety check, finding no concerns or deficiencies during the visit.
03 Nov 2020
03 Nov 2020
Observed no health and safety concerns during the visit. No deficiencies cited.
29 Oct 2020
29 Oct 2020
Confirmed no health and safety concerns during the virtual inspection. No deficiencies cited.
27 Oct 2020
27 Oct 2020
Conducted a virtual health and safety check, observed no deficiencies, and communication with facility for a sign-off on the report.
22 Oct 2020
22 Oct 2020
Observed no health and safety concerns during the visit.
20 Oct 2020
20 Oct 2020
No deficiencies were found during the health and safety check at the facility. All areas were observed to be in compliance with regulations.
15 Oct 2020
15 Oct 2020
Confirmed no deficiencies observed during visit, facility in compliance with regulations.
09 Oct 2020
09 Oct 2020
Identified non-compliance issues during a visit with the licensee and staff. Required submission of requested items by specific deadlines.
08 Oct 2020
08 Oct 2020
Conducted an unannounced visit and served an Immediate Exclusion Order. Witnessed Administrator leaving the facility.
07 Oct 2020
07 Oct 2020
Observed violations of regulations regarding resident care and safety during a visit to the facility.
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§ 87303
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22 Sept 2020
22 Sept 2020
Investigated multiple allegations of neglect and inadequate care following the death of a resident, ultimately finding them to be unfounded.
15 Jun 2020
15 Jun 2020
Confirmed health and safety concerns during virtual visit due to COVID-19 precautions.
13 May 2020
13 May 2020
Determined that allegations of residents' rights violations and a fall risk incident were unsubstantiated, as documentation and interviews did not support the claims, though COVID-19 restrictions may have led to perceived rights violations.
07 Feb 2020
07 Feb 2020
Investigated an allegation of lack of supervision leading to one resident injuring another; found insufficient evidence to support the claim, as medical records were inconclusive and no witnesses or documentation corroborated the allegations.
19 Nov 2019
19 Nov 2019
Confirmed deficiencies identified during the visit due to the absence of an incident report for a specific incident.