Bok Senior Hotel, located in La Habra, California, is a large and welcoming assisted living community designed to provide high-quality care and support for its residents. The community offers personalized care services and medical support to ensure that seniors can enjoy a fulfilling and active lifestyle while receiving the assistance they need. With a dedicated team of professionals providing 12-16 hour nursing support, mental wellness programs, and medication management, residents can feel confident in their well-being.
The community offers assistance with activities of daily living, such as bathing, dressing, and transfers, to ensure that each resident receives the personalized care they require. With 24-hour supervision, a special dietary restrictions program, and a diabetes diet, the well-being of residents is the top priority. Additionally, Bok Senior Hotel provides a 24-hour call system and transportation arrangement services to guarantee safety and convenience at all times.
In addition to comprehensive care services, Bok Senior Hotel offers a range of non-care services designed to enhance the quality of life for residents. These services include transportation to doctor's appointments, housekeeping and linen services, scheduled daily activities, and community-sponsored events. Residents can also benefit from move-in coordination, fitness programs, and concierge services, as well as resident-run activities and planned day trips for socialization and engagement.
With an average pricing of $5,684, Bok Senior Hotel offers exceptional value compared to similar properties in La Habra. The community's prime location provides easy access to nearby amenities, such as a pharmacy, restaurants, and coffee shops. Overall, Bok Senior Hotel is dedicated to providing exceptional care and medical services in a supportive and engaging environment, allowing residents to enjoy a vibrant and fulfilling lifestyle while receiving the assistance they need.
People often ask...
Bok Senior Hotel offers competitive pricing, with rates starting at a cost of $5,684 per month.
Bok Senior Hotel offers assisted living.
There are 2 photos of Bok Senior Hotel on Mirador.
The full address for this community is 1100 East Whittier Boulevard, La Habra, CA 90631, USA.
Yes, Bok Senior Hotel offers respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
State of California Inspection Reports
81
Inspections
95
Type A Citations
57
Type B Citations
5
Years of reports
03 Aug 2023
03 Aug 2023
Confirmed lack of supervision resulting in resident eloping from the facility.
§ 87455(c)(3)
03 Aug 2023
03 Aug 2023
Confirmed allegations of resident neglect, lack of activities, and unsanitary conditions, but unable to ascertain over-medication claim.
§ 87625(b)(3)
§ 87411(a)
§ 87219(a)
§ 87303(a)
03 Aug 2023
03 Aug 2023
Confirmed that staff were performing incontinence services in common areas, not properly cleaning residents in care, leaving residents soiled for extended periods of time, and maintenance issues in residents' rooms.
§ 87307(a)(3)
§ 87468.2(a)(1)
§ 87303(a)
§ 87625(b)(3)
03 Aug 2023
03 Aug 2023
Confirmed that staff failed to provide medical records to first responders and no qualified administrator was present to assist, while other allegations were unsubstantiated or found to be unfounded.
§ 87411(a)
§ 87405(a)
03 Aug 2023
03 Aug 2023
Identified deficiencies in care and supervision for a resident, including a lack of necessary supplies and accessibility issues with the call button.
§ 87303(i)(1)
§ 87307(a)(3)
03 Aug 2023
03 Aug 2023
Confirmed allegations of staff neglecting residents' needs, leaving them in soiled diapers for extended periods of time and failing to provide proper care.
§ 87464(f)(1)
17 May 2022
17 May 2022
Investigated allegation of resident injury, evidence did not support claim.
17 May 2022
17 May 2022
Confirmed that regulatory violations occurred at a care facility when a resident sustained an injury without proper reporting, leading to fines due to repeated non-compliance.
§
17 May 2022
17 May 2022
Confirmed allegations of insufficient and low-quality food and inadequate bathing of residents at the facility.
§ 87555(a)
§ 87464(f)(4)
06 May 2022
06 May 2022
Found violations related to bed bugs, with civil penalties assessed for repeat offenses.
§ 87211
06 May 2022
06 May 2022
Investigated allegations of financial abuse and inadequate care leading to a pressure injury; determined insufficient evidence to confirm any wrongdoing, as both allegations were neither proved nor disproved.
06 May 2022
06 May 2022
Investigated an allegation of bed bugs, finding evidence of initial presence and management efforts, but insufficient evidence to confirm ongoing issues.
06 May 2022
06 May 2022
Investigated allegations of wrongful death, malnutrition, dehydration, and lack of medical attention were deemed unsubstantiated due to lack of evidence.
06 May 2022
06 May 2022
Confirmed deficiencies related to mishandling of resident mail and failure to timely connect with the resident's responsible party.
§ 87468.1
06 May 2022
06 May 2022
Confirmed multiple incidents of inadequate supplies in restrooms and suboptimal food quality at the facility.
§ 87307(a)(3)
§ 87555(a)
15 Apr 2022
15 Apr 2022
Confirmed that a resident tested positive for COVID-19 and that the case was not reported to the appropriate authorities. Found a lack of documentation for the treatment of a resident's long-standing wound after insurance stopped covering home health visits, resulting in penalties for repeated violations.
§ 87211
§ 87631
15 Apr 2022
15 Apr 2022
Confirmed staff failing to meet resident's needs and leaving resident unattended on the floor, while unsubstantiated reports of the resident developing a pressure injury and having scabies.
§ 87465(a)(1)
§ 87464(f)(1)
§ 87468.2(a)(5)
15 Mar 2022
15 Mar 2022
Investigated the allegations that a resident sustained multiple fractures and had scabies while in care; found insufficient evidence to confirm neglect or abuse.
18 Feb 2022
18 Feb 2022
Identified deficiencies in refrigerator and stairways during the inspection.
§ 87555
§ 1569.695
01 Feb 2022
01 Feb 2022
Identified deficiencies in health and safety practices during an unannounced visit by licensing and public health officials.
§
§
03 Dec 2021
03 Dec 2021
Confirmed that bedridden residents were being retained without the necessary bedridden fire clearance, resulting in a civil penalty of $500.
§ 87202(a)(2)
18 Oct 2021
18 Oct 2021
Confirmed that resident records were not released to the responsible party within the required time frame, resulting in a substantiated violation and civil penalties assessed.
§ 87468.2(a)(19)
15 Oct 2021
15 Oct 2021
Confirmed allegations that staff did not provide access to a resident's personal records.
§ 87468.2(a)(19)
08 Oct 2021
08 Oct 2021
Confirmed allegations of staff locking residents out of their rooms in memory care were substantiated during the inspection.
§ 87468.1(a)(2)
§ 87411(a)
13 Aug 2021
13 Aug 2021
Confirmed allegations of a defective Fire Alarm system generating false alarms and failure to report malfunctions.
§ 87303(a)
§ 87211(a)(2)
13 Aug 2021
13 Aug 2021
Found insufficient evidence to confirm allegations that staff yelled at residents, the environment was unclean, there were fleas, or unpleasant odors were present.
22 Jul 2021
22 Jul 2021
Confirmed allegations that oxygen was not administered to a resident as prescribed and that the resident's belongings were not safeguarded by facility staff.
§ 87611(e)
21 Jun 2021
21 Jun 2021
Confirmed allegations of staff yelling at residents, illegal rent increase, unsanitary environment, and failure to meet hygiene needs.
§ 87303(a)
§ 87464(f)(4)
§ 87468.2(a)(8)
§ 87507(f)
21 Jun 2021
21 Jun 2021
Confirmed allegations of a resident sustaining a fracture while in care, staff failing to seek timely medical attention, and staff failing to report the incident.
§ 87464(f)(6)
§ 87464(f)(1)
§ 87211(a)(1)
03 Jun 2021
03 Jun 2021
Identified violations were cited for administering medication to a resident after it was discontinued by the prescribing doctor, resulting in hospitalization.
§ 87465
03 Jun 2021
03 Jun 2021
Confirmed issues with poor meal quality and insufficient staffing for the call system, leading to a civil penalty assessment. Investigated claims of a hot water outage and ant infestation, determining these to be unfounded.
§ 87555(b)(3)
§ 87303(i)(1)
§ 87555(a)
03 Jun 2021
03 Jun 2021
Confirmed allegations included lack of assistance for residents with needs and hot water not working, while other allegations were unfounded, such as rough treatment of residents and inadequate food service.
§ 87464(f)(1)
19 May 2021
19 May 2021
Confirmed deficiencies related to care and supervision and sanitation were partially corrected during the inspection.
06 May 2021
06 May 2021
Confirmed residents sustained unexplained injuries, medical attention was not sought in a timely manner, and unsanitary conditions existed. Determined staff were not properly trained and failed to meet resident needs.
§ 87465(g)
§ 87303(a)
§ 87464(f)(1)
§ 87411(a)
19 Apr 2021
19 Apr 2021
Confirmed lack of compliance with regulatory requirements regarding the application for a license and sale of the facility.
14 Apr 2021
14 Apr 2021
Confirmed deficiencies related to restroom supplies and activity coordinator staffing have been addressed, and resident reassessments have been completed.
§ 87307(a)(3)
05 Apr 2021
05 Apr 2021
Confirmed deficiencies were found in the inspection, and some violations were cleared, while others were not.
§ 87307(a)(3)
26 Mar 2021
26 Mar 2021
Confirmed deficiencies were cleared except for two violations related to restroom supplies and menu postings. Civil penalties were assessed for non-compliance.
§ 87303(a)
22 Mar 2021
22 Mar 2021
Inspection on 3/22/21 confirmed correction of deficiencies related to maintenance, sanitation, call systems, dangerous items/substances, laundry staff training, background check clearance, medication administration, and water temperature.
08 Mar 2021
08 Mar 2021
Identified multiple violations during an inspection, leading to citations and civil penalties being assessed.
§ 87211
§ 87219
§ 87464
§ 87307
§ 87555
§ 87411
§ 87705
§ 87707
§ 87303
§ 87355
§ 87468.1
§ 87219
§ 87705
§ 87705
§ 87307
§ 87307
§ 87303
§ 87303
§ 87307
16 Feb 2021
16 Feb 2021
Conducted a health and safety check at the facility, including touring different areas and interviewing residents and staff.
14 Oct 2020
14 Oct 2020
Identified deficiencies during the visit included safety hazards, inadequate resident care, lack of supplies, and improper food options provided to residents.
§ 87101(c)(3)
§
§
§
§
§
§
§
§
§
§
§
§
§
§
§
09 Oct 2020
09 Oct 2020
Confirmed insufficient staffing to care for residents at the facility, with multiple residents reporting delays in receiving showers and meals due to lack of staff.
§ 87468.2(a)(4)
09 Oct 2020
09 Oct 2020
Found deficiencies in health and safety practices during the visit.
08 Oct 2020
08 Oct 2020
Confirmed allegations of neglect/lack of care and supervision based on evidence from medical records and interviews with staff and witnesses.
§ 87211(a)(1)
§ 1569.50(a)(3)
§ 87464(f)(1)
13 Aug 2020
13 Aug 2020
Confirmed employee mentioned in report was not present at the facility.
24 Jul 2020
24 Jul 2020
Confirmed allegation of breakfast being served late was unsubstantiated, as staff waited for resident to wake up before providing food. A different allegation regarding the absence of the facility Administrator was deemed unfounded due to the presence of a designated substitute.
16 Jul 2020
16 Jul 2020
Identified a need to relocate Memory Care from the 3rd floor to the 1st floor due to a requested floor plan change.
08 Jun 2020
08 Jun 2020
Confirmed removal of staff as reported by the licensing program analyst after an unannounced telephone inspection.
21 Apr 2020
21 Apr 2020
Confirmed unfounded complaint of staff not following admission agreement, no intention to move resident to another room.
25 Mar 2020
25 Mar 2020
Investigated an allegation regarding a resident's hospitalization due to lack of care; found no substantial evidence linking staff negligence to the resident's health issues.
11 Mar 2020
11 Mar 2020
Unannounced visit by Licensing Program Analysts found no evidence of the alleged staff member being employed at the facility. Deficiencies were cited and civil penalties assessed.
§
24 Feb 2020
24 Feb 2020
Identified deficiencies in facility maintenance, staff training, resident living arrangements, and meal options during a recent visit by state licensing analysts.
§
§
§
§
12 Feb 2020
12 Feb 2020
Determined that the allegation of a resident not receiving medication upon leaving the facility was unfounded, as the resident self-managed medication, corroborated by evidence that the pharmacy did not deliver it.
05 Feb 2020
05 Feb 2020
Identified deficiencies in staff employment documentation, medication management, and room communication systems during the visit.
§
§
§ 87355(c)
05 Feb 2020
05 Feb 2020
Confirmed unsanitary conditions in resident rooms including stains and lack of cleaning, substantiated staff training deficiencies, found staffing shortages impacting resident care, and substantiated lack of necessary supplies for incontinent residents.
§ 87625(b)(3)
§ 87468.1(a)(2)
§ 1569.626(a)(1)
§ 87468.2(a)(4)
05 Feb 2020
05 Feb 2020
Found that the allegations of staff being asked to lie about their identity and working without criminal background clearance were unfounded.
05 Feb 2020
05 Feb 2020
Confirmed allegations of inadequate care, supervision, staffing, medication management, and food service at the facility. Deficiencies were observed and citations were issued.
§ 87465(d)(3)
§ 87466
§ 87705(c)(3)
§ 87468.2(a)(5)
§ 87468.2(a)(4)
§ 87468.1(a)(16)
30 Jan 2020
30 Jan 2020
Found multiple health and safety concerns during an unannounced visit, including lack of supervision, unsanitary conditions, insufficient food portions, and inadequate staffing levels.
23 Jan 2020
23 Jan 2020
Observed deficiencies related to bed rail use and medication room security during the visit.
§
§
09 Jan 2020
09 Jan 2020
Confirmed findings by state investigators showed that the allegations of medication overdosing and neglect at the facility were unfounded.
09 Jan 2020
09 Jan 2020
Confirmed violations related to staff training during a visit to the Dementia Care unit.
§
§
§ 87405(d)(1)
09 Jan 2020
09 Jan 2020
Confirmed no evidence supporting allegations related to transportation, meal service, fire exit obstructions, or eviction notices, but identified a substantiated incident where a resident fell and was left without assistance for two hours, leading to an injury.
§ 87464(f)(1)
§ 87211(a)(1)
09 Jan 2020
09 Jan 2020
Confirmed allegations regarding staff working without required training and insufficient proof of hours worked, leading to a civil penalty being assessed.
§ 87705(c)(3)
09 Jan 2020
09 Jan 2020
Confirmed allegations of resident injury during assistance out of wheelchair, while another allegation of staff not knowing where to locate first aid supplies was unfounded.
§ 87464(f)(1)
§ 87211(a)(1)
09 Jan 2020
09 Jan 2020
Found allegations of unsanitary conditions to be unsubstantiated based on multiple visits, and determined medication was provided as ordered for a specific resident.
30 Dec 2019
30 Dec 2019
Confirmed unfounded allegation of fall reported by staff; resident was unharmed.
30 Dec 2019
30 Dec 2019
Unannounced visit to deliver findings into an allegation. Medications provided as per physician's orders, allegation unfounded. Exit interview conducted.
30 Dec 2019
30 Dec 2019
Observed feces on a wall and strong smell of urine in the Dementia area. Staff were also found to be unaware of designated Administrator during inspection.
§
§
§
30 Dec 2019
30 Dec 2019
Investigated allegations of improper hygiene care and inadequate supplies; determined to be unfounded due to staff and resident interviews, observations, and records indicating proper care and resources were provided.
09 Dec 2019
09 Dec 2019
LPAs conducted a health and safety evaluation at the facility. No immediate hazards were observed, and food and hygiene supplies were found to meet requirements. Staffing levels and meal options were also satisfactory during the inspection.
02 Dec 2019
02 Dec 2019
Determined that the allegation of staff hiding residents in an office was unfounded, as no evidence supported such claims during the investigation of the facility. An exit interview concluded the visit.
26 Nov 2019
26 Nov 2019
Confirmed that a water leak caused fire exits to be de-activated but repaired timely. Also confirmed a resident was left unattended on a toilet and improperly transferred, resulting in injuries.
§ 1569.625(b)(1)
§ 87464(f)(1)
26 Nov 2019
26 Nov 2019
Confirmed deficiencies in resident care, staff training, activity programming, and food supply during unannounced visits.
§
§
§
§
§
§
§
§
§
§
§
§
19 Nov 2019
19 Nov 2019
Found that residents in the memory care unit were left unsupervised for an extended period of time.
§ 87464(f)(1)
18 Nov 2019
18 Nov 2019
Observed residents were showered, dressed neatly, and without injuries. Staff reported being instructed to take photos of residents but were unable to recall which residents were photographed.
18 Nov 2019
18 Nov 2019
Confirmed multiple violations, including unsecured toxins, lack of staff training records, unattended residents, and a resident leaving the premises unassisted.
§
§ 87101(c)(3)
§
§ 1569.17(b)
§
§
04 Nov 2019
04 Nov 2019
Discussed change of administrator, staffing, and roles/responsibilities of licensee and management company.
28 Oct 2019
28 Oct 2019
Confirmed false fire alarms and lack of fire watch in response, thus citation has been issued. Residents affected by alarms were interviewed with some being awakened at night or during naps.
§ 87464(f)(1)
§ 87303(a)
28 Oct 2019
28 Oct 2019
Confirmed violations of reporting requirements and staffing regulations during the inspection.
§
§
23 Oct 2019
23 Oct 2019
Unannounced visit determined that the allegation of license sale was unsubstantiated.