Victor Royale is a luxury care home that prides itself on providing exceptional services for its residents. The facility is known for its elegant and sophisticated design, offering a comfortable and welcoming environment for those seeking assisted living or memory care services. Residents at Victor Royale can enjoy spacious and well-appointed living spaces, as well as numerous amenities and activities to enhance their overall experience.
The staff at Victor Royale are highly trained and dedicated professionals who are committed to providing personalized care for each resident. They work closely with families to create individual care plans that meet the specific needs of each individual. From medication management to assistance with daily activities, residents can trust that they are receiving the support they need to live a fulfilling and independent life.
In addition to the high level of care provided, Victor Royale also offers a range of social activities and events to keep residents engaged and entertained. From fitness classes to arts and crafts sessions, there is always something happening at the care home to promote socialization and overall well-being. The facility also provides nutritious and delicious meals prepared by skilled chefs, ensuring that residents are well-nourished and satisfied.
Overall, Victor Royale is a premier care home that offers a blend of upscale accommodations, personalized care, and engaging activities for its residents. With a focus on dignity, respect, and independence, residents can feel confident that they are in good hands at this top-notch facility. Whether in need of assisted living or memory care services, individuals can find a supportive and nurturing community at Victor Royale.
People often ask...
Victor Royale offers competitive pricing, with rates starting at a cost of $5,744 per month.
Victor Royale offers assisted living.
There are 1 photos of Victor Royale on Mirador.
The full address for this community is 120 East Laurel Street, Glendale, CA 91205, USA.
Yes, Victor Royale offers respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
State of California Inspection Reports
88
Inspections
9
Type A Citations
37
Type B Citations
5
Years of reports
04 Sept 2024
04 Sept 2024
Investigated an allegation of inappropriate pictures sent to a resident by unknown staff, with insufficient information found to verify the claim. Conducted interviews with staff and residents, noting no health and safety hazards during the visit.
04 Sept 2024
04 Sept 2024
Investigated financial abuse allegation involving a resident's card and money, but found insufficient evidence to substantiate the claim. No health or safety hazards noted during the visit.
01 Jul 2024
01 Jul 2024
Confirmed allegations regarding temperatures and porch hand railings were not substantiated through resident and staff interviews and observational tours.
27 Jun 2024
27 Jun 2024
Confirmed allegation of inadequate hot water temperature, with temperatures ranging from 102.0 to 125.6 degrees Fahrenheit, outside the required range of 105.0 to 120.0 degrees Fahrenheit.
§ 87303(e)(2)
05 Jun 2024
05 Jun 2024
Investigated allegations of neglect in a fall incident and floor disrepair; determined insufficient evidence to verify claims, with no health and safety issues observed.
09 Apr 2024
09 Apr 2024
Interviews and medical records revealed that the allegation of staff not seeking medical attention after a resident sustained significant injuries was unsubstantiated.
09 Apr 2024
09 Apr 2024
Identified cracked and broken flooring within the facility, posing a safety risk for residents.
§ 87303(a)
02 Apr 2024
02 Apr 2024
Identified lack of access to staff training records during visit. No health and safety issues observed.
26 Jan 2024
26 Jan 2024
Confirmed allegations of broken outlet wall plates in resident rooms, but unsubstantiated claims of delays in providing medications, refusal to seek medical attention, lack of cleanliness, failure to safeguard personal items, and staff disrespect towards residents during meals.
§ 87303(a)
18 Jan 2024
18 Jan 2024
Confirmed no health and safety violations during the inspection.
18 Jan 2024
18 Jan 2024
Investigated the allegation that staff failed to ensure the menu was available for residents to review due to internet and printer issues; found insufficient evidence to verify the claim.
03 Jan 2024
03 Jan 2024
Confirmed that all residents at the facility have been vaccinated for COVID, including one resident who received four vaccines. No evidence found to support the allegation of staff not assisting residents with vaccinations.
03 Jan 2024
03 Jan 2024
Reviewed allegations related to COVID-19 notification, access to medical records, and quarantine procedures; determined insufficient evidence to support any of them.
12 Oct 2023
12 Oct 2023
Confirmed allegations of staff failing to provide appropriate care and supervision after resident falls, not providing timely medical assistance, and having insufficient staff to meet resident needs. Death of resident was found to be natural.
§ 87411(a)
§ 87466
§ 87465(a)(1)
12 Oct 2023
12 Oct 2023
Confirmed staff did not ensure facility is insect-free; Unsubstantiated report of staff not assisting residents in a timely manner.
§ 87303(a)
12 Oct 2023
12 Oct 2023
Investigated multiple allegations including staff not preventing resident injury, unprofessional conduct like yelling, failure to ensure medication intake, uncomfortable temperature, and inappropriate communication, and determined none were substantiated based on interviews and observations.
27 Sept 2023
27 Sept 2023
Identified phone in disrepair and dresser drawer in unsatisfactory condition during the visit.
31 Aug 2023
31 Aug 2023
Reviewed an allegation that a resident's medication was not given as prescribed; found the medication was taken with a minor delay within an acceptable timeframe, with no doses missed in the past three months.
28 Aug 2023
28 Aug 2023
Confirmed violations of personal rights regulations by staff members led to immediate exclusion from the facility.
15 Aug 2023
15 Aug 2023
Confirmed allegations of disrepair and limited access to outdoor telephone were investigated but ultimately could not be proven. No deficiencies were found during the visit.
03 Aug 2023
03 Aug 2023
Confirmed an alleged incident occurred involving two residents, but another allegation could not be substantiated due to lack of evidence. No health or safety hazards were found during the visit.
§ 87211(c)
01 Aug 2023
01 Aug 2023
Investigated the allegation that the facility was not maintained in good repair, but found no evidence to support this claim. The allegation about maintenance issues could not be proven true or false.
02 Jun 2023
02 Jun 2023
Confirmed deficiency in timely response to resident council recommendation.
§ 1569.157(c)
26 Apr 2023
26 Apr 2023
Investigated the allegation that staff allowed residents access to a hazardous area found that residents only accessed belongings in the burnt cottage under staff supervision, with secured access controls in place.
22 Mar 2023
22 Mar 2023
Confirmed resident eloped from the facility due to lack of supervision.
§ 87411(d)(3)
20 Mar 2023
20 Mar 2023
Reviewed allegations of lack of supervision resulting in injury to a resident, access to hazardous items, lack of safeguarding personal belongings, and lack of bathroom access. Insufficient evidence to support or refute the allegations.
16 Mar 2023
16 Mar 2023
Unsubstantiated resident injury allegation due to lack of supervision at the facility. Inconclusive evidence to prove or disprove the incident.
15 Mar 2023
15 Mar 2023
Investigated claims regarding disrepair of facility doors and unsafe access to a fire-damaged cottage; insufficient evidence found to confirm either issue occurred.
06 Mar 2023
06 Mar 2023
Confirmed lack of supervision resulted in resident injury, no evidence of hazardous item access, no proof of stolen belongings, and denial of bathroom access allegation.
27 Feb 2023
27 Feb 2023
Investigated claims of resident mistreatment, improper handling of fire exits, water temperature issues, harassment, smoking policy violations, and malfunctioning auditory signals, but insufficient evidence found to prove these allegations.
25 Jan 2023
25 Jan 2023
Confirmed inappropriate completion of physician reports and lack of resident notification for care plan meetings.
§ 87468(e)
§ 87467(a)(3)
20 Jan 2023
20 Jan 2023
Identified deficiencies in the facility during the inspection.
§ 87555(b)(8)
27 Dec 2022
27 Dec 2022
Found the allegation of inadequate COVID-19 precautions to be unsubstantiated after conducting a thorough inspection and interviews with residents and staff.
22 Dec 2022
22 Dec 2022
Confirmed no deficiencies observed during the visit following a reported fire incident.
15 Dec 2022
15 Dec 2022
Investigated allegation that a resident was locked out for 5 minutes; determined there wasn't enough evidence to prove or disprove it happened.
30 Nov 2022
30 Nov 2022
Confirmed staff failed to address resident hitting another resident. Aggressive behavior by the resident was substantiated.
§ 87411(a)
03 Nov 2022
03 Nov 2022
Investigated allegation regarding unclean conditions due to feces on the floor; found insufficient evidence to confirm occurrence. No issues identified during visit.
03 Nov 2022
03 Nov 2022
Investigated an allegation regarding lack of privacy for residents when using the phone; found insufficient evidence to validate the claim.
13 Oct 2022
13 Oct 2022
Confirmed failure to address resident hitting another resident. Residents and staff reported concerns about resident's aggressive behavior.
§ 87411(d)(3)
11 Oct 2022
11 Oct 2022
Found during the visit that there was not enough evidence to prove or disprove a resident making inappropriate comments or being provided with a seat during mealtime.
21 Sept 2022
21 Sept 2022
Interviews with residents and staff revealed no evidence of staff mistreatment or neglect. Administrator acknowledged personnel conflicts but stated he actively addresses and monitors staff behavior.
02 Sept 2022
02 Sept 2022
Confirmed that staff member yelled at residents based on interviews with staff and residents.
§ 87468.1(a)(1)
01 Sept 2022
01 Sept 2022
Investigated allegation involving a resident's need for reevaluation. Claim was not supported by evidence.
01 Sept 2022
01 Sept 2022
Reviewed allegation of neglect/lack of care related to pressure injuries; evidence did not support the claim. Residents participate in council meetings with or without staff present.
17 Aug 2022
17 Aug 2022
Confirmed that issues with cockroaches were present, while most residents did not report seeing bed bugs or cockroaches, evidence supported a cockroach infestation.
§ 87303(a)
11 Aug 2022
11 Aug 2022
Confirmed allegations of not maintaining a comfortable room temperature and lacking hand sanitizer in specific locations. Other allegations were not corroborated.
§ 1569.50(a)(3)
§ 87303(b)(2)
10 Aug 2022
10 Aug 2022
Confirmed that staff did not treat a resident with respect and dignity by yelling and making inappropriate gestures.
§ 87468.1(a)(1)
08 Aug 2022
08 Aug 2022
Confirmed deficiency in required posted signs at the facility, which were not all displayed during the visit.
§ 87468(c)(1)
§ 1569.38(a)
§ 87468.2(7)
§ 87507(e)(2)
05 Aug 2022
05 Aug 2022
Found that staff did not fail to prevent a resident from leaving the facility unassisted and that residents felt their care needs were being adequately met.
21 Jul 2022
21 Jul 2022
Confirmed staff assist residents with medical appointments and COVID vaccinations, although residents have not received a second COVID booster yet.
15 Jul 2022
15 Jul 2022
Investigated allegations of phone availability, first aid provision, and bullying intervention were unsubstantiated, while adherence to admission agreement was found to be upheld.
12 Jul 2022
12 Jul 2022
Investigated claims that staff did not clean a resident's bathroom and retaliated against a resident for complaining; found insufficient evidence to prove or disprove these allegations, noting that cleaning difficulties were due to a resident preventing staff access.
30 Jun 2022
30 Jun 2022
Identified high hot water temperatures during a health and safety check.
§ 87303
30 Jun 2022
30 Jun 2022
Investigated several allegations at a care facility, confirming one related to delayed diaper changes while finding insufficient evidence for others, including allegations of rough handling and inappropriate staff behavior.
§ 87625(b)(2)
21 Jun 2022
21 Jun 2022
Investigated whether residents were included in the appraisal needs and care plan process, results were inconclusive. Residents and staff had differing reports on resident involvement, with some residents not recalling their participation. Signed documents indicated some level of involvement from residents, while staff reported regular reviews of the care plans with residents.
21 Jun 2022
21 Jun 2022
Confirmed allegation of missing required poster during inspection visit. Management stated poster was removed during remodeling and will be replaced. Staff and residents noted lack of poster presence.
§ 87468.2(a)(10)
04 May 2022
04 May 2022
Reviewed complaints of non-compliance with a resident's physician's report and inappropriate conduct by staff; determined insufficient evidence to support claims.
14 Apr 2022
14 Apr 2022
Visited facility, some allegations regarding staff conduct unsubstantiated.
11 Apr 2022
11 Apr 2022
Investigated the allegation that residents were not allowed to make or receive telephone calls; found insufficient evidence to prove the claim true or false.
11 Apr 2022
11 Apr 2022
Investigated whether a resident was given a 30-day notice before a room change. Interviews and document reviews found insufficient evidence to either confirm or refute the allegation.
21 Mar 2022
21 Mar 2022
Determined inadequate food service and improper dish sanitization allegations had insufficient evidence, as most residents reported adequate food supply and clean dishes.
15 Mar 2022
15 Mar 2022
Investigated an allegation that a resident did not receive proper notice for a room change. Found insufficient evidence to support the claim, as the resident received notice due to safety concerns following a noticeable decline in their physical condition.
02 Mar 2022
02 Mar 2022
Investigated the allegation of not keeping copies of the last 30 days of menus and found insufficient evidence to prove or disprove the claim, as a binder with menus from the past six weeks was observed.
15 Feb 2022
15 Feb 2022
Interviews and reviews did not find enough evidence to support the allegation that residents were being forced to change their insurance to the facility's.
07 Feb 2022
07 Feb 2022
Investigated an allegation of lack of supervision leading to inappropriate interactions between residents; found insufficient evidence to confirm or deny the occurrence of such events.
28 Jan 2022
28 Jan 2022
Conducted unannounced inspection; no health or safety hazards found; all areas clean and in compliance with regulations.
22 Dec 2021
22 Dec 2021
Identified deficiencies including broken fences, disrepair of furniture, damaged screens, missing fixtures, and blocked walkways during a visit to address previous concerns.
§ 87303
§ 87307
§ 87307
§ 87468.1
§ 87303
22 Dec 2021
22 Dec 2021
Investigated allegations of residents smoking indoors, a resident being pushed by another, and inadequate health accommodations; determined no conclusive evidence was found to substantiate the claims, making them unsubstantiated.
09 Dec 2021
09 Dec 2021
Investigated allegations of resident diaper changing, record keeping, staff meeting diapering needs, and staff intervention in resident altercation were unsubstantiated.
08 Nov 2021
08 Nov 2021
Found that the allegation of staff pushing a resident could not be substantiated after interviews with staff and residents.
04 Nov 2021
04 Nov 2021
Investigated an allegation that staff left a resident in soiled clothing for an extended period, but insufficient evidence was found to confirm the claim.
15 Sept 2021
15 Sept 2021
Confirmed allegation of physical altercation between staff and resident, leading to substantiated findings by the Department of Social Services.
§ 87468.1(a)(3)
20 Jul 2021
20 Jul 2021
Investigated allegation that staff did not assist resident with medication; staff were aware of resident's refusal and took appropriate steps, ultimately leading to police involvement.
15 Jul 2021
15 Jul 2021
Confirmed allegation of not conducting required fire drills at the facility, based on interviews and lack of documentation provided.
§ 1569.695(c)
07 Jul 2021
07 Jul 2021
Confirmed that residents were not included in the development of their appraisal needs and services plans.
§ 87463(c)
§ 87463(c)
22 Jun 2021
22 Jun 2021
Confirmed lack of required notices posted and identified physical maintenance issues, but did not find evidence of staff mistreatment or inadequate cleaning.
§ 87303(a)
§ 87468.1(a)(10)
§ 87303(e)(4)
03 Jun 2021
03 Jun 2021
Confirmed an illegal eviction notice given to a resident.
§ 87224(f)
21 Feb 2021
21 Feb 2021
Confirmed complaint of staff locking doors at night was found to be substantiated due to safety concerns related to COVID-19.
§ 87468.1(a)(6)
09 Jul 2020
09 Jul 2020
Confirmed lack of proper fire escape plan and failure to conduct fire drills at the facility.
§ 87705(i)(2)
§ 1569.695(c)
18 Jun 2020
18 Jun 2020
Interviews and review of facility menus revealed that staff were following the posted menu.
18 Jun 2020
18 Jun 2020
Investigated a complaint about staff's failure to prevent bullying of a resident, which was not supported by evidence.
18 Jun 2020
18 Jun 2020
Investigated complaints of inappropriate touch, meal withholding, inadequate meal time, dirty furniture, and restricted phone use. All allegations were unsubstantiated based on interviews and observations.
18 Jun 2020
18 Jun 2020
Interviews and video tours found no evidence of disrepair or unpermitted renovations at the facility.
18 Jun 2020
18 Jun 2020
Unsubstantiated allegations of meal withholding from a resident were investigated through telephonic interviews with the administrator, residents, and staff.
22 Nov 2019
22 Nov 2019
Investigated a complaint about inadequate personal care supplies; found sufficient supplies and restocking practices in place, but lacked enough evidence to fully verify the complaint.
01 Nov 2019
01 Nov 2019
Found during an inspection that the facility did not respond in writing to resident council recommendations as required.
§ 1569.157(c)
24 Oct 2019
24 Oct 2019
Confirmed: Lack of supervision led to a resident altercation, failure to report incident to required parties, and refusal to contact law enforcement as requested by a resident.
§ 87211(c)
§ 87468.1(a)(1)
22 Oct 2019
22 Oct 2019
Investigated allegations of missing or stolen belongings; no conclusive evidence found to support the claims. No deficiencies or citations issued.