Pricing ranges from
$6,045 – 7,858/month

Carrolls Residential Care

655 South Mollison, El Cajon, CA 92020, USA
1.0 · 2 reviews
  • Assisted living
For pricing and availability(510) 508-4507

Pricing

$6,045+/moSemi-privateAssisted Living
$7,254+/mo1 BedroomAssisted Living
$7,858+/moStudioAssisted Living

Amenities

Healthcare services

  • Medication management
  • Activities of daily living assistance
  • Assistance with transfers
  • Assistance with dressing
  • Mental wellness program
  • Assistance with bathing

Healthcare staffing

  • 24-hour call system
  • 24-hour supervision
  • 12-16 hour nursing

Meals and dining

  • Meal preparation and service
  • Diabetes diet
  • Special dietary restrictions
  • Restaurant-style dining

Room

  • Cable
  • Telephone
  • Housekeeping and linen services
  • Private bathrooms
  • Air-conditioning
  • Kitchenettes
  • Fully furnished
  • Wifi

Transportation

  • Transportation arrangement
  • Transportation arrangement (non-medical)
  • Community operated transportation

Common areas

  • Wellness center
  • Dining room
  • Outdoor space
  • Garden
  • Small library
  • Gaming room
  • Computer center
  • Fitness room
  • Beauty salon

Community services

  • Concierge services
  • Fitness programs
  • Move-in coordination

Activities

  • Scheduled daily activities
  • Community-sponsored activities
  • Resident-run activities
  • Planned day trips

1.00 · 2 reviews

Overall rating

  1. 5
  2. 4
  3. 3
  4. 2
  5. 1
  • Care

    1.1
  • Staff

    1.0
  • Meals

    1.0
  • Building

    1.1
  • Value

    1.0

About Carrolls Residential Care

Carrolls Residential Care in El Cajon, CA is a senior living community that provides exceptional care and support for seniors in independent living, assisted living, memory care, and home care. The community places a strong emphasis on providing nutritious meals that are made with quality ingredients and cater to the specific dietary needs of residents. Residents can look forward to delicious meals that are not only nutritious but also satisfying and enjoyable.

As a recipient of the Best of Senior Living Award and the Best of Senior Living All Star Award, Carrolls Residential Care has been recognized for its outstanding care and support of seniors. The community has received high praise from residents and families alike for its exceptional services and amenities. In addition to providing top-notch care, the community also offers a wide range of engaging activities that cater to the social, physical, mental, and emotional well-being of residents.

One of the standout features of Carrolls Residential Care is the friendly and welcoming staff who go above and beyond to create a warm and inviting environment for residents, visitors, and each other. The culture of friendliness and kindness is evident throughout the community, making it a happy and welcoming place to live and visit.

For seniors and their families looking for a safe and supportive assisted living community, Carrolls Residential Care is a top choice. The community prioritizes the safety and well-being of residents and offers a variety of services to meet the individual needs and preferences of each resident. With a focus on providing personalized care and creating a welcoming environment, Carrolls Residential Care is a wonderful place for seniors to call home.

People often ask...

State of California Inspection Reports

33

Inspections

0

Type A Citations

0

Type B Citations

5

Years of reports

29 Jul 2024
Confirmed compliance with regulations, including staff training, resident care, health and safety protocols.
03 Jun 2024
Determined that allegations regarding inadequate hygiene care and failure to report a change in a resident's condition were not supported by evidence. Investigated claims included a review of resident capabilities, staff actions, and medical evaluations, resulting in findings that did not confirm the alleged violations.
05 Mar 2024
Addressed and resolved an allegation regarding plumbing disrepair following a prompt response and satisfaction from complainant.
13 Feb 2024
Confirmed that staff ensures residents receive mail correspondence in a timely manner.
31 Jan 2024
Investigated allegations of a resident being sexually assaulted by another resident due to lack of supervision; found insufficient evidence to confirm the claim, noting inconsistent statements and a lack of witnesses.
12 Dec 2023
Investigated an allegation that staff threatened to evict a resident for having an unkempt room; determined that there was no evidence to support the claim, and the reminder about keeping rooms clean was consistent with house rules.
12 Dec 2023
Investigated an unsubstantiated allegation concerning staff not meeting a resident's incontinence needs, with no evidence found to support the claim. Interviews and documentation indicated the resident could manage their care independently.
13 Nov 2023
Found no deficiencies or issues during the visit following a reported incident. Residents were safe during the inspection.
26 Sept 2023
Investigated allegations of staff misconduct and neglect were found to be unsubstantiated after interviews with residents and staff at the facility.
20 Sept 2023
Interviews with residents and staff were conducted, and facility records were obtained during a follow-up visit by a Licensing Program Analyst.
21 Aug 2023
Confirmed allegations including inoperable air conditioner units, unapproved menus, and bed bugs were unsubstantiated, but a missing money claim was unresolved.
08 Aug 2023
Investigated complaint of bed bugs at the facility, found insufficient evidence to support the allegation. Residents and staff confirmed no presence of bedbugs during the visit.
08 Aug 2023
Investigated the allegation that the property owner did not maintain control of the property and determined it to be unfounded, with adequate control observed through an interim management agreement.
14 Jul 2023
No immediate safety concerns were found during the visit, but one technical violation was identified regarding the facility's Theft and Loss policy.
14 Jul 2023
Conducted unannounced visit to evaluate compliance with regulations, facility found to meet requirements for resident care and safety.
23 Jun 2023
Confirmed successful completion of COMP II with understanding of regulatory requirements and key operational areas.
08 May 2023
Investigated an incident where a resident left the facility and was later found at a local hospital. No deficiencies were observed during the visit.
29 Mar 2023
Confirmed allegations of pest infestations in residents' rooms were unsubstantiated, and staff members were found to have treated residents with dignity.
29 Mar 2023
Investigated allegations of financial abuse, poor safeguarding of personal belongings, disrepair of the ceiling, and lack of dignity in resident treatment, finding no sufficient evidence to support any of them.
29 Mar 2023
Allegation of unlawful eviction of a resident was investigated and found to be unsubstantiated after interviews, observations, and records review.
27 Feb 2023
Investigated complaint of bed bugs; not enough evidence to prove allegation. Residents and staff interviewed, no signs of infestation.
20 Oct 2022
Investigated alleged incident of resident leaving the facility without notification and suffering injury, but found insufficient evidence to support the allegations.
08 Jun 2022
Investigated allegation of staff failure to administer medication as prescribed. No evidence found to support the allegation.
02 Jun 2022
Confirmed two instances of individuals leaving the facility without authorization. Staff followed proper procedures and protocols in response to the incidents.
16 Mar 2022
Confirmed compliance with infection control practices and COVID-19 mitigation measures.
25 Feb 2022
Dismissed unfounded allegation of resident being AWOL due to staff unawareness; resident was found at hospital after being taken in by concerned citizen, returning the following day.
25 Nov 2020
No deficiencies were identified during the visit, and technical assistance was provided to the facility.
07 May 2020
Confirmed the removal of an individual from the facility following a video call inspection with no deficiencies cited.
18 Feb 2020
Conducted inspection of facility, found no deficiencies. All areas evaluated met regulatory requirements.
31 Jan 2020
Investigated allegations included neglect leading to a resident's death, staff yelling at a resident, lack of resident checks, falling ceiling portions, lack of laundry service, and unclean linens. Found insufficient evidence to prove these allegations occurred.
13 Jan 2020
Interviews and records reviewed did not support allegations of abuse or neglect. No evidence of physical or verbal mistreatment was found. Additionally, allegations of personal items being lost or stolen were unfounded, as no items placed in the care of the facility were lost or stolen.
10 Oct 2019
Determined allegations about medication accessibility and food service were not supported by sufficient evidence after interviews, documentation, and observation. Confirmed that residents received assistance with medical appointments, routine meals, and snacks were provided adequately.
10 Oct 2019
Confirmed compliance with regulations during a recent visit.
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