Carrolls Residential Care in El Cajon, CA is a senior living community that provides exceptional care and support for seniors in independent living, assisted living, memory care, and home care. The community places a strong emphasis on providing nutritious meals that are made with quality ingredients and cater to the specific dietary needs of residents. Residents can look forward to delicious meals that are not only nutritious but also satisfying and enjoyable.
As a recipient of the Best of Senior Living Award and the Best of Senior Living All Star Award, Carrolls Residential Care has been recognized for its outstanding care and support of seniors. The community has received high praise from residents and families alike for its exceptional services and amenities. In addition to providing top-notch care, the community also offers a wide range of engaging activities that cater to the social, physical, mental, and emotional well-being of residents.
One of the standout features of Carrolls Residential Care is the friendly and welcoming staff who go above and beyond to create a warm and inviting environment for residents, visitors, and each other. The culture of friendliness and kindness is evident throughout the community, making it a happy and welcoming place to live and visit.
For seniors and their families looking for a safe and supportive assisted living community, Carrolls Residential Care is a top choice. The community prioritizes the safety and well-being of residents and offers a variety of services to meet the individual needs and preferences of each resident. With a focus on providing personalized care and creating a welcoming environment, Carrolls Residential Care is a wonderful place for seniors to call home.
People often ask...
Carrolls Residential Care offers competitive pricing, with rates starting at a cost of $6,045 per month.
Carrolls Residential Care offers assisted living.
There are 1 photos of Carrolls Residential Care on Mirador.
The full address for this community is 655 South Mollison, El Cajon, CA 92020, USA.
Yes, Carrolls Residential Care offers respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
State of California Inspection Reports
33
Inspections
0
Type A Citations
0
Type B Citations
5
Years of reports
29 Jul 2024
29 Jul 2024
Confirmed compliance with regulations, including staff training, resident care, health and safety protocols.
03 Jun 2024
03 Jun 2024
Determined that allegations regarding inadequate hygiene care and failure to report a change in a resident's condition were not supported by evidence. Investigated claims included a review of resident capabilities, staff actions, and medical evaluations, resulting in findings that did not confirm the alleged violations.
05 Mar 2024
05 Mar 2024
Addressed and resolved an allegation regarding plumbing disrepair following a prompt response and satisfaction from complainant.
13 Feb 2024
13 Feb 2024
Confirmed that staff ensures residents receive mail correspondence in a timely manner.
31 Jan 2024
31 Jan 2024
Investigated allegations of a resident being sexually assaulted by another resident due to lack of supervision; found insufficient evidence to confirm the claim, noting inconsistent statements and a lack of witnesses.
12 Dec 2023
12 Dec 2023
Investigated an allegation that staff threatened to evict a resident for having an unkempt room; determined that there was no evidence to support the claim, and the reminder about keeping rooms clean was consistent with house rules.
12 Dec 2023
12 Dec 2023
Investigated an unsubstantiated allegation concerning staff not meeting a resident's incontinence needs, with no evidence found to support the claim. Interviews and documentation indicated the resident could manage their care independently.
13 Nov 2023
13 Nov 2023
Found no deficiencies or issues during the visit following a reported incident. Residents were safe during the inspection.
26 Sept 2023
26 Sept 2023
Investigated allegations of staff misconduct and neglect were found to be unsubstantiated after interviews with residents and staff at the facility.
20 Sept 2023
20 Sept 2023
Interviews with residents and staff were conducted, and facility records were obtained during a follow-up visit by a Licensing Program Analyst.
21 Aug 2023
21 Aug 2023
Confirmed allegations including inoperable air conditioner units, unapproved menus, and bed bugs were unsubstantiated, but a missing money claim was unresolved.
08 Aug 2023
08 Aug 2023
Investigated complaint of bed bugs at the facility, found insufficient evidence to support the allegation. Residents and staff confirmed no presence of bedbugs during the visit.
08 Aug 2023
08 Aug 2023
Investigated the allegation that the property owner did not maintain control of the property and determined it to be unfounded, with adequate control observed through an interim management agreement.
14 Jul 2023
14 Jul 2023
No immediate safety concerns were found during the visit, but one technical violation was identified regarding the facility's Theft and Loss policy.
14 Jul 2023
14 Jul 2023
Conducted unannounced visit to evaluate compliance with regulations, facility found to meet requirements for resident care and safety.
23 Jun 2023
23 Jun 2023
Confirmed successful completion of COMP II with understanding of regulatory requirements and key operational areas.
08 May 2023
08 May 2023
Investigated an incident where a resident left the facility and was later found at a local hospital. No deficiencies were observed during the visit.
29 Mar 2023
29 Mar 2023
Confirmed allegations of pest infestations in residents' rooms were unsubstantiated, and staff members were found to have treated residents with dignity.
29 Mar 2023
29 Mar 2023
Investigated allegations of financial abuse, poor safeguarding of personal belongings, disrepair of the ceiling, and lack of dignity in resident treatment, finding no sufficient evidence to support any of them.
29 Mar 2023
29 Mar 2023
Allegation of unlawful eviction of a resident was investigated and found to be unsubstantiated after interviews, observations, and records review.
27 Feb 2023
27 Feb 2023
Investigated complaint of bed bugs; not enough evidence to prove allegation. Residents and staff interviewed, no signs of infestation.
20 Oct 2022
20 Oct 2022
Investigated alleged incident of resident leaving the facility without notification and suffering injury, but found insufficient evidence to support the allegations.
08 Jun 2022
08 Jun 2022
Investigated allegation of staff failure to administer medication as prescribed. No evidence found to support the allegation.
02 Jun 2022
02 Jun 2022
Confirmed two instances of individuals leaving the facility without authorization. Staff followed proper procedures and protocols in response to the incidents.
16 Mar 2022
16 Mar 2022
Confirmed compliance with infection control practices and COVID-19 mitigation measures.
25 Feb 2022
25 Feb 2022
Dismissed unfounded allegation of resident being AWOL due to staff unawareness; resident was found at hospital after being taken in by concerned citizen, returning the following day.
25 Nov 2020
25 Nov 2020
No deficiencies were identified during the visit, and technical assistance was provided to the facility.
07 May 2020
07 May 2020
Confirmed the removal of an individual from the facility following a video call inspection with no deficiencies cited.
18 Feb 2020
18 Feb 2020
Conducted inspection of facility, found no deficiencies. All areas evaluated met regulatory requirements.
31 Jan 2020
31 Jan 2020
Investigated allegations included neglect leading to a resident's death, staff yelling at a resident, lack of resident checks, falling ceiling portions, lack of laundry service, and unclean linens. Found insufficient evidence to prove these allegations occurred.
13 Jan 2020
13 Jan 2020
Interviews and records reviewed did not support allegations of abuse or neglect. No evidence of physical or verbal mistreatment was found. Additionally, allegations of personal items being lost or stolen were unfounded, as no items placed in the care of the facility were lost or stolen.
10 Oct 2019
10 Oct 2019
Determined allegations about medication accessibility and food service were not supported by sufficient evidence after interviews, documentation, and observation. Confirmed that residents received assistance with medical appointments, routine meals, and snacks were provided adequately.
10 Oct 2019
10 Oct 2019
Confirmed compliance with regulations during a recent visit.