Pricing ranges from
$3,500 – 4,550/month

Pacifica Senior Living Hillsborough

11918 Central Avenue, Chino, CA 91710, USA
  • Independent living
  • Assisted living
  • Memory care
For pricing and availability(510) 508-4507

Pricing

$3,500+/moSemi-privateAssisted Living
$4,200+/mo1 BedroomAssisted Living
$4,550+/moStudioAssisted Living

Amenities

Healthcare services

  • Medication management
  • Activities of daily living assistance
  • Assistance with transfers
  • Assistance with dressing
  • Mental wellness program
  • Assistance with bathing
  • Coordination with health care providers
  • Hospice waiver

Healthcare staffing

  • 24-hour call system
  • 24-hour supervision
  • 12-16 hour nursing

Meals and dining

  • Meal preparation and service
  • Diabetes diet
  • Special dietary restrictions
  • Restaurant-style dining

Room

  • Cable
  • Telephone
  • Housekeeping and linen services
  • Private bathrooms
  • Air-conditioning
  • Kitchenettes
  • Fully furnished
  • Wifi

Memory care community services

  • Mild cognitive impairment
  • Specialized memory care programming
  • Dementia waiver

Transportation

  • Transportation arrangement
  • Transportation arrangement (non-medical)
  • Community operated transportation
  • Transportation arrangement (medical)
  • Transportation to doctors appointments

Common areas

  • Wellness center
  • Pet friendly
  • Dining room
  • Outdoor space
  • Garden
  • Small library
  • Gaming room
  • Computer center
  • Fitness room
  • Beauty salon

Community services

  • Concierge services
  • Fitness programs
  • Move-in coordination

Activities

  • Scheduled daily activities
  • Community-sponsored activities
  • Resident-run activities
  • Planned day trips

4.78 · 268 reviews

Overall rating

  1. 5
  2. 4
  3. 3
  4. 2
  5. 1
  • Care

    4.8
  • Staff

    4.8
  • Meals

    4.6
  • Building

    4.9
  • Value

    4.5

About Pacifica Senior Living Hillsborough

Pacifica Senior Living Hillsborough in Chino, California offers a warm and inviting community for seniors in need of Independent Living, Assisted Living, and Memory Care. The personalized approach to care provided by our kind and compassionate caregivers ensures that residents with a variety of preferences and abilities receive the support they need. Our community also offers Respite Care for those seeking a temporary senior care solution. Residents at Pacifica Senior Living Hillsborough enjoy private or shared apartment homes with wheelchair accessible ensuites and well-appointed kitchenettes, providing a comfortable and secure living space.

The community features a range of amenities designed to enhance the daily lives of residents. From gourmet meals served in the elegant dining room to engaging social activities in the inviting community spaces, there are plenty of opportunities for residents to stay active and socialize with their neighbors. The fully secured outdoor courtyard provides a beautiful setting for residents to relax and enjoy the California sunshine. Additional amenities include an onsite salon, movie theater, fitness center, and more, making Pacifica Senior Living Hillsborough a place where residents can truly thrive.

At Pacifica Senior Living Hillsborough, the happiness and well-being of residents are top priorities. The dedicated team at the community strives to provide round-the-clock care, companionship, and life-enriching engagement to ensure that residents feel at home and supported. With a focus on dignity and independence, residents can expect a high level of respect and personalized attention in everything that is done. Pacifica Senior Living Hillsborough is more than just a place to live - it's a community where seniors can live well and enjoy a fulfilling lifestyle surrounded by caring individuals.

People often ask...

State of California Inspection Reports

26

Inspections

5

Type A Citations

3

Type B Citations

5

Years of reports

16 May 2024
Found complaint of staff not notifying responsible party of rent increase to be false after reviewing records and conducting interviews.
16 May 2024
Investigated allegations of an unsanitary and malodorous room, spoiled food, and mold; found no evidence to substantiate any of the claims.
07 May 2024
Inspection conducted, facility found to be in compliance with regulations. No deficiencies identified.
25 Mar 2024
Reviewed an allegation of medication not administered, which was unsubstantiated. Investigated an allegation of resident injuries, which were substantiated. Investigated an allegation of inadequate food service, which was substantiated.
  • § 87464(f)(3)
  • § 87464(f)(1)
20 Mar 2024
Inspection found no health or safety hazards, with needs of residents appearing to be met.
15 Sept 2023
Inspection found no health or safety hazards, with all clients' needs being met and the facility being clean and well-maintained.
13 Jun 2023
Confirmed no deficiencies found during inspection of facility.
10 May 2023
Identified passing of resident and review of related documentation found no violations.
07 Mar 2023
Investigated a complaint regarding access to resident records, but ultimately found the allegation to be unsubstantiated.
09 Jan 2023
Found that residents were not left alone in locked rooms based on interviews and observations during an unannounced visit.
09 Jan 2023
Unannounced visit revealed unfounded allegations of staff neglect and inadequate training. observations, interviews, and record reviews confirmed no basis for the complaints.
18 May 2022
Confirmed neglect of a resident, resulting in a pressure injury, with a fine assessed.
  • § 87468.2(a)(4)
18 May 2022
Identified violations involving denied entry to a healthcare worker and improper masking by staff, posing health threats to residents, leading to COVID-19 exposure and delayed mass testing.
  • §
  • §
09 May 2022
Confirmed no deficiencies related to infection control during annual inspection.
09 Nov 2021
Confirmed allegations related to staffing ratios and resident falls at the memory care unit.
  • § 87411(a)
  • § 87468.1(a)(2)
23 Jun 2021
Investigated allegation of no hot water at facility, found complaint to be unfounded. Residents reported hot water available at specific times daily.
18 May 2021
Confirmed compliance with COVID-19 safety protocols, including PPE supply, infection control measures, and dining arrangements for residents.
24 Feb 2021
Identified a complaint and conducted a follow-up contact with the facility for clarification.
19 Feb 2021
Confirmed hot temperatures in one resident's room, but unsubstantiated claims of inadequate accommodations for another resident due to alleged pest infestation.
  • § 87303(a)
20 Oct 2020
Found no neglect or safety concerns during resident interviews and inspection.
29 Sept 2020
Determined that the allegation of a resident being financially abused was unfounded, as the person involved was found to be the resident's authorized representative and not employed by the facility.
13 Aug 2020
Confirmed an unusual incident involving a resident's attempted self-harm, leading to a case management televisit and subsequent assessment by licensing program analyst.
17 Jun 2020
Investigated allegation of failure to issue refund for a prospective resident, but found the allegation to be unfounded.
12 May 2020
Confirmed understanding of facility operations, staff qualifications, program policies, grievances, physical plant, and application requirements during a change of ownership process.
03 Mar 2020
Interviews and records revealed that allegations of unauthorized cameras in residents' rooms were false, and the complaint was dismissed as unfounded.
18 Oct 2019
Interviews with staff revealed that the family was informed that the resident was actively dying, but staff did provide information on how to seek medical attention if needed.
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