The Lakes is a senior living community that offers compassionate and personalized care for seniors in need of Assisted Living and Memory Care. With 24-hour onsite nursing care, residents can feel confident that their needs will be taken care of in every situation. The Lakes is a family-owned business that values each member of their community, whether they are joining for full-time assisted living, memory care, or temporary respite care.
The team of professionals at The Lakes takes care of all home maintenance and care services, allowing residents to focus on enjoying the amenities and social activities offered. The community provides a warm, family-like atmosphere where seniors can live a vibrant and independent lifestyle. Specially designed assistance, social programs, and activities create a safe and engaging environment for residents to thrive.
Residents at The Lakes can choose from 14 different floor plans in the main building, offering a variety of options to suit individual preferences. The community boasts stunning views of the San Gorgonio and San Jacinto Mountains, as well as easy access to medical services in the surrounding area. Amenities such as restaurant-style dining, an outdoor aquatic center, social activities, and 24/7 access to discreet assistance ensure that residents are well taken care of without having to leave home.
The Lakes at Banning prides itself on providing senior living at its finest, with a team of well-trained and caring staff who treat residents like family. The community fosters a neighborly atmosphere that encourages camaraderie and respect among residents. Whether enjoying a meal with friends or participating in activities, residents have plenty of opportunities to live, play, and thrive in a safe and welcoming environment.
People often ask...
The Lakes offers competitive pricing, with rates starting at a cost of $5,862 per month.
The Lakes offers assisted living.
There are 5 photos of The Lakes on Mirador.
The full address for this community is 5801 Sun Lakes Boulevard, Banning, CA 92220, USA.
Yes, The Lakes offers respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
State of California Inspection Reports
46
Inspections
4
Type A Citations
17
Type B Citations
5
Years of reports
15 Mar 2024
15 Mar 2024
Investigated allegations of unexplained broken arm, staff not allowing residents to get up, lack of dignity and respect, and staff yelling at residents; all found unsubstantiated due to insufficient evidence.
15 Mar 2024
15 Mar 2024
Investigated an incident involving a resident, requiring further follow-up after an unannounced visit and interviews with the staff.
12 Sept 2023
12 Sept 2023
Confirmed no deficiencies were found during the annual inspection.
07 Aug 2023
07 Aug 2023
Confirmed that staffing needs were met through the use of a staffing agency when necessary, based on interviews with staff and residents.
30 Jun 2023
30 Jun 2023
Confirmed failure to supervise resulting in a resident wandering away, but unsubstantiated claims of resident injuries and non-operational smoke detectors.
§ 87705(l)(5)
21 Jun 2023
21 Jun 2023
Confirmed no bug infestation and repaired roof leak in Memory Care.
09 May 2023
09 May 2023
Confirmed amended complaint findings during unannounced visit with Director of Nursing.
28 Apr 2023
28 Apr 2023
Identified deficiency regarding missing resident documents, posing potential risks to residents in care.
§ 87506
28 Apr 2023
28 Apr 2023
Confirmed staff did not provide outside activities for residents, but other allegations of neglect were not substantiated.
§ 87705(c)(7)
16 Mar 2023
16 Mar 2023
Investigated the allegation of a resident being bullied and found no evidence to support the claim, as staff and residents confirmed no incidents of bullying occurred.
10 Feb 2023
10 Feb 2023
Found no evidence to substantiate the complaint regarding lack of management and oversight, as interviews and staffing schedules indicated proper management practices in place.
07 Feb 2023
07 Feb 2023
Determined no new evidence found to support allegation of improper rate increases; allegation deemed unsubstantiated.
07 Feb 2023
07 Feb 2023
Investigated a complaint about a resident allegedly not receiving a prescribed diet and being served cold, expired food; found insufficient evidence to prove the allegations.
29 Nov 2022
29 Nov 2022
Investigated a complaint of neglect, found no substantial evidence to prove that pressure injuries were due to facility neglect; residents expressed satisfaction with service and response times.
18 Nov 2022
18 Nov 2022
Investigated unaddressed hygiene needs of a resident and inadequate record-keeping, with findings unsubstantiated due to lack of evidence.
04 Nov 2022
04 Nov 2022
No deficiencies were found during the visit by the licensing program analyst.
07 Oct 2022
07 Oct 2022
Investigated allegations regarding improper medication administration and inadequate supervision, but found insufficient evidence to support these claims.
08 Jul 2022
08 Jul 2022
Investigated allegation of illegal eviction, based on information not enough evidence found.
30 Jun 2022
30 Jun 2022
Found that a resident did not receive proper personal care, including bathing, and that the facility did not have the necessary medication for a resident's medical issue.
§ 87464(c)
07 Jun 2022
07 Jun 2022
Confirmed no COVID-19 cases or exposures, proper infection control measures in place.
11 Mar 2022
11 Mar 2022
Identified alleged violations during interviews with residents and staff.
23 Dec 2021
23 Dec 2021
Determined that allegations of administering expired medication, inadequate food and drink provision, and insufficient staffing were unsubstantiated after reviewing records and conducting interviews.
23 Dec 2021
23 Dec 2021
Confirmed that staff mismanaged resident's medication and that residents did not receive medication as prescribed.
§ 87465(c)(2)
§ 87465(c)(2)
28 Sept 2021
28 Sept 2021
Reviewed allegations of inappropriate medication management, rough handling of residents, inappropriate comments to residents, unmet hygiene needs, lack of room cleaning, and presence of roaches. No evidence found to support the allegations.
08 Sept 2021
08 Sept 2021
Confirmed no deficiencies in infection control measures during inspection.
02 Jun 2021
02 Jun 2021
Confirmed all staff wearing masks, social distancing practices in place, infection control measures being followed, and adequate PPE supply at the facility.
02 Jun 2021
02 Jun 2021
Confirmed staff did not provide adequate hydration to a resident and failed to meet the resident's hygiene needs.
§ 87468.1(a)(2)
§ 87411(a)
26 Mar 2021
26 Mar 2021
Confirmed call system failure and lack of response to resident's request for assistance.
§ 87468.1(a)(2)
§ 87303(i)(1)
18 Mar 2021
18 Mar 2021
Investigated complaints about limited snack access and unresponsive staff; determined insufficient evidence to confirm these violations.
10 Feb 2021
10 Feb 2021
Identified an issue with the original report and provided an amended version to the administrator during a phone call.
14 Jan 2021
14 Jan 2021
Confirmed two residents reported violations of the approved plan of operations.
§ 87208(a)
05 Nov 2020
05 Nov 2020
Identified individual not present or employed at the facility. No deficiencies cited during visit.
24 Sept 2020
24 Sept 2020
Reviewed allegations regarding staff lacking criminal record clearances; three employees confirmed cleared, and one employee from another state assisted without resident care responsibilities. Found no evidence of compliance violation.
14 Aug 2020
14 Aug 2020
Investigated an allegation via a virtual visit due to COVID-19 precautions and found it unfounded and without reasonable basis.
03 Aug 2020
03 Aug 2020
Found that the complaint allegation was unfounded and therefore dismissed.
24 Jun 2020
24 Jun 2020
Reviewed and accepted updated admissions agreement following contact with the administrator. No deficiencies observed.
11 Mar 2020
11 Mar 2020
Confirmed that staff were not adequately trained in emergency disaster plans, but determined that required drills were conducted as reported.
§ 1569.695(a)(7)
11 Mar 2020
11 Mar 2020
Investigated the allegation that a resident developed a stage 4 pressure injury due to staff neglect and found it unsubstantiated as documentation by healthcare providers was inconsistent, and the resident may not have adhered to medical advice.
11 Mar 2020
11 Mar 2020
Interviews conducted by the Licensing Program Analyst did not confirm allegations of staff intoxication, failure to meet residents' needs, or inappropriate comments made to residents.
11 Mar 2020
11 Mar 2020
Confirmed an allegation of medication not being refilled in a timely manner, while determining that the allegation of staff failure to ensure hydration was unsubstantiated.
§ 87464(f)(6)
24 Jan 2020
24 Jan 2020
Confirmed allegations regarding failure to submit required documentation for administrative changes and staff authorized to sign reports.
§ 87208(a)(4)
§ 87211(g)
24 Jan 2020
24 Jan 2020
Confirmed that required forms were not posted and food cart issues were substantiated. Residents were found to not receive a resident handbook, but allegations of improper consent forms were unfounded.
§ 87605(c)
§ 87555(a)
24 Jan 2020
24 Jan 2020
Confirmed that staff did not respond promptly to a resident's alert call, resulting in a citation being issued.
§ 87411(a)
24 Jan 2020
24 Jan 2020
Confirmed that an annual disclosure notice did not meet requirements but found that an admission agreement complied with regulations.
§ 1659.658(a)
24 Jan 2020
24 Jan 2020
Unannounced case management visit identified missing required documents.
06 Dec 2019
06 Dec 2019
Confirmed failure to ensure staff were trained in emergency disaster plan and accessibility issue with newly installed water fountain. Evacuation chairs were found to be in compliance.