Pricing ranges from
$1,600 – 3,200/month
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Arcadia Retirement Village

607 West Duarte Road, Arcadia, CA 91007, USA
3.7 · 32 reviews
  • Assisted living
For pricing and availability(510) 508-4507

Pricing

$1,600+/moSemi-privateAssisted Living
$2,800+/moStudioAssisted Living
$3,200+/mo1 BedroomAssisted Living

Amenities

Healthcare services

  • Medication management
  • Activities of daily living assistance
  • Assistance with transfers
  • Assistance with dressing
  • Mental wellness program
  • Assistance with bathing

Healthcare staffing

  • 24-hour call system
  • 24-hour supervision
  • 12-16 hour nursing

Meals and dining

  • Meal preparation and service
  • Diabetes diet
  • Special dietary restrictions
  • Restaurant-style dining

Room

  • Cable
  • Telephone
  • Housekeeping and linen services
  • Private bathrooms
  • Air-conditioning
  • Kitchenettes
  • Fully furnished
  • Wifi

Transportation

  • Transportation arrangement
  • Transportation arrangement (non-medical)
  • Community operated transportation

Common areas

  • Wellness center
  • Dining room
  • Outdoor space
  • Garden
  • Small library
  • Gaming room
  • Computer center
  • Fitness room
  • Beauty salon

Community services

  • Concierge services
  • Fitness programs
  • Move-in coordination

Activities

  • Scheduled daily activities
  • Community-sponsored activities
  • Resident-run activities
  • Planned day trips

3.66 · 32 reviews

Overall rating

  1. 5
  2. 4
  3. 3
  4. 2
  5. 1

  • Care

    3.7

  • Staff

    3.7

  • Meals

    3.5

  • Building

    3.8

  • Value

    3.4

About Arcadia Retirement Village

Arcadia Retirement Village, located in Arcadia, CA, is a senior living community that offers a range of care services for older adults. The community prides itself on providing nutritious meals that are made with quality ingredients and cater to residents' individual dietary needs. The chefs and meal planners ensure that every dish is not only delicious but also meets the right balance of vitamins and minerals to support overall health and well-being.

The community has received recognition for its exceptional care and support of seniors in independent living, assisted living, memory care, and home care. Arcadia Retirement Village has been honored with the Best of Senior Living Award, which highlights top-reviewed senior care providers based on feedback from residents and families. Additionally, the community has been recognized with the Best of Senior Living All Star Award, showcasing its strong reviews and support from families and residents.

Arcadia Retirement Village offers a variety of activities for residents to engage socially, physically, mentally, and emotionally. The community has been acknowledged for its outstanding activities program, which goes above and beyond to ensure residents have opportunities for enrichment and enjoyment. Furthermore, the staff at Arcadia Retirement Village is known for their friendliness, creating a welcoming and joyful atmosphere for residents, visitors, and each other.

When considering senior living options, safety is a top priority for seniors and their families. Arcadia Retirement Village emphasizes the importance of touring the community to meet current residents and staff, confirming the availability of required services, and understanding California regulations for assisted living. The community offers studio, one-bedroom, two-bedroom, and semi-private accommodations, ensuring that residents have options that suit their needs and preferences.

Overall, Arcadia Retirement Village strives to provide a supportive and engaging environment for seniors in need of assisted living, memory care, or independent living services. With a focus on quality care, nutritious meals, engaging activities, and a friendly atmosphere, the community aims to enhance the overall well-being and quality of life for all residents.

People often ask...

State of California Inspection Reports

120

Inspections

14

Type A Citations

48

Type B Citations

5

Years of reports

03 Sept 2024
Determined no evidence supported the allegation that the staff failed to provide a 60-day notice for rent increases, as interviews and records indicated sufficient notice was given.
03 Sept 2024
Investigated complaints regarding staff allegedly leaving a resident soiled, but no evidence confirmed the allegations, as interviews and records indicated regular care and resident rights to refuse assistance.
08 Jul 2024
Found no evidence to support allegations of staff yelling at a resident, not accommodating a resident's roommate choice, or not safeguarding a resident's personal belongings.
08 Jul 2024
Investigated seeping toilet water in resident's room, cited facility.
  • § 87303(a)
07 Jun 2024
Confirmed complaint regarding a broken dryer and insufficient laundry machines for residents. HVAC system in disrepair and residents provided with portable units. Grass minimally watered to save costs. Clean drinking water observed, no inappropriate video monitoring found.
  • § 87303(g)(2)
09 May 2024
Investigated allegations of staff harassment, inappropriate communication, bed bug presence, and insufficient notice of rent increase, but found no evidence to support them. Concluded allegations lacked sufficient proof, resulting in a determination of unsubstantiated claims.
03 May 2024
Investigated allegations of staff failing to safeguard personal belongings and prevent harassment; found insufficient evidence to support either claim. Conducted interviews and reviewed records without confirming the alleged incidents. Conducted exit interview and discussed findings.
18 Apr 2024
Investigated allegations of staff handling a resident roughly and disrespectfully without finding enough evidence to confirm the claims. Interviewed residents described the staff member in question as kind and respectful.
15 Mar 2024
Confirmed allegations regarding HVAC system not being operational at the facility. Residents and staff reported issues, with some rooms having portable AC and heaters provided as a temporary solution.
  • § 87303(a)
12 Feb 2024
Confirmed compliance with regulations during annual inspection visit; no deficiencies cited.
12 Feb 2024
Investigated allegations of staff failing to safeguard medication and maintain a comfortable room temperature; determined both allegations lacked sufficient evidence to be proven true or false.
02 Jan 2024
Determined insufficient evidence to prove or disprove the allegation of staff financially abusing a resident by charging for a damaged entrance door. Confirmed payments made voluntarily by the resident for the door damaged by their electric scooter, as outlined in the resident agreement.
  • § 87468.2(a)(8)
02 Jan 2024
Unsubstantiated allegation of illegal eviction, as residents and staff denied any knowledge or involvement, and records indicated resident returned to the facility as scheduled.
28 Dec 2023
Investigated several allegations, including failure to provide transportation, non-compliance with dietary needs, lack of medical assistance, insufficient staffing, unmet resident needs, denied access to storage, and inadequate diabetic care. Found insufficient evidence to prove any violations occurred.
21 Dec 2023
Investigated several allegations, including delayed response to falls, rough handling by staff, unresponsive call buttons, unmet resident needs, inadequate food and water service, and facility disrepair. Found insufficient evidence to prove any of the allegations, resulting in a conclusion that they were unsubstantiated.
20 Oct 2023
Substantiated deficiencies were found in the residents' meals and call button availability.
  • § 87555(a)
  • § 87303(a)
20 Oct 2023
Confirmed staff refusal to assist residents and handling residents in a rough manner.
  • § 87468.1(a)(1)
  • § 87468.2(a)(4)
10 Oct 2023
Confirmed that a staff member refused to assist residents and handled them roughly, as corroborated by interviews with residents and staff.
  • § 87468.2(a)(4)
  • § 87468.1(a)(1)
12 Sept 2023
Reviewed allegations of unauthorized filming, failure to follow reporting requirements, retaliation against a resident for complaints, and illegal eviction; found insufficient evidence to support any claims.
12 Sept 2023
Found no evidence of bed bug infestation, failure to provide clean linens, lack of hot water, or improper medication administration at the facility.
31 Aug 2023
Confirmed deficiency for not ensuring the facility is in good repair, as rusty water and tissue paper were found in a resident's bathroom, leading to leakage onto the carpet.
  • § 87303(a)
29 Jun 2023
Confirmed black mold allegation unsubstantiated but leak in resident's room is substantiated. Other deficiencies also noted.
  • § 87303(a)
29 Jun 2023
Identified deficiencies in several rooms, including a hole in the tub sill, unglued baseboard, a non-operable AC unit, a broken door lock, and water leak stains on ceiling tiles. An exit interview conducted with the Administrator.
  • § 87303(a)
20 Jun 2023
Reviewed allegations of lack of supervision during a resident altercation and failure to provide medication; determined there was insufficient evidence to support the claims.
20 Jun 2023
Confirmed that staff treated residents with dignity and respect, prevented cigarette smoke from entering, addressed room repairs, and served food of acceptable quality.
11 May 2023
Identified incorrect ownership information provided by licensee and confirmed updated ownership percentages through documentation. Capacity decrease application in process.
27 Mar 2023
Unsubstantiated allegation of staff member interfering with resident's communication with their physician due to resident declining scheduled appointment for medication refill after the facility arranged it.
23 Mar 2023
Identified deficiencies including water damage, smoke detector issues, and roofing work needed during an inspection.
  • § 87303(a)
16 Mar 2023
Investigated allegations of violations at the facility. Residents and staff were interviewed, records were reviewed, and the facility was inspected.
14 Mar 2023
Reviewed allegations including lack of resources, financial abuse, temperature control, key denial, staff training, accessibility, and food supply. No clear evidence of violations found.
13 Mar 2023
Investigated an allegation that staff failed to provide residents with necessary meals, but found no evidence to support the claim, concluding it could not be proven either way.
03 Mar 2023
Confirmed allegations of staff refusing to assist residents and not meeting residents' needs promptly, while allegations of staff failing to treat residents with respect and dignity were not supported by sufficient evidence.
  • § 87468.2(a)(4)
03 Mar 2023
Investigated allegations included staff not refilling medications, not attending to injuries properly, and not returning belongings, but all were found to be unsubstantiated due to lack of evidence.
27 Feb 2023
Reviewed complaints of withholding a resident's broken wheelchair and not assisting with ordering a new one; found no substantial evidence to support these allegations.
24 Feb 2023
Examined multiple allegations about staff conduct and facility conditions, including the administration of medication, response to medical needs, communication access, room isolation during COVID-19, hygiene support, pest control, mobility aid usage, and provision of medical services. Determined insufficient evidence to support any claims despite thorough interviews, record reviews, and facility tours.
24 Feb 2023
Identified deficiencies in various areas, including safety, medication storage, and record keeping, during an annual inspection visit.
  • § 87303(a)
24 Feb 2023
Found that two washers for residents' use were broken and not operable at the facility.
  • § 87303(a)
02 Feb 2023
Investigated allegations about improper dressing of a resident, wearing another resident's clothes, improper maintenance of a resident's room, mishandling personal belongings, and inadequate feeding; determined no substantial evidence to support any violations.
26 Jan 2023
Confirmed an allegation regarding wound care not being followed, but determined an allegation regarding medication dispensing to be unsubstantiated.
19 Jan 2023
Confirmed findings of disrepair on ceilings and floors based on interviews with residents, staff, social worker, and contractor.
  • § 87303(a)
19 Jan 2023
Unannounced complaint visit conducted to investigate allegations of inappropriate comments by staff towards residents. Interviews with staff and residents showed insufficient evidence to support the allegation.
13 Jan 2023
Reviewed allegations, including inappropriate staff behavior, phone call restrictions, water throwing, disrespect, rough handling, and property return, finding them to be unsubstantiated.
29 Dec 2022
Confirmed rodent and cleanliness issues in the kitchen area based on interviews with staff and residents, as well as observations during the inspection.
  • § 80087(a)(1)
29 Dec 2022
Investigated allegation that staff asked a resident for money; discovered insufficient evidence to prove or disprove the claim, leading to an unsubstantiated finding.
20 Dec 2022
Investigated allegations of a staff member searching a resident's personal property without consent and the facility being in disrepair; found insufficient evidence to support either claim, rendering both allegations unsubstantiated.
12 Dec 2022
Investigated allegations of inadequate care, staffing, and food quality; determined lack of sufficient evidence to prove allegations. Facility underwent change of ownership effective 02/24/21.
09 Nov 2022
Investigated allegations of staff assistance, hot water availability, facility upkeep, food service, and personal item safety, ultimately finding insufficient evidence to support the claims.
25 Oct 2022
Reviewed multiple allegations, including pest infestation, facility disrepair, inaccessible toilets, and lack of clean linens; found insufficient evidence to prove these issues occurred.
20 Oct 2022
Investigated a complaint alleging inadequate food service; found no conclusive evidence to support the claim, with the majority of residents expressing satisfaction with the food quality.
14 Sept 2022
Investigated allegation that facility staff failed to update and administer a resident's prescription as prescribed; determined not enough evidence to prove or disprove the claim.
08 Sept 2022
Confirmed accusation of unqualified staff administering medication to a resident.
  • § 87411(d)
08 Sept 2022
Identified unqualified staff administering medication and uncovered unauthorized personnel on site during a recent visit.
  • §
08 Sept 2022
Confirmed staff did not assist resident with medication after hours and that untrained staff dispensed medication to residents.
  • § 87411(d)
  • § 87464(f)(4)
18 Aug 2022
Confirmed rodent issues at the facility based on interviews and observations.
  • § 87303(a)
01 Jul 2022
Confirmed that an unqualified person briefly handed medication to a resident in a single incident, but no medication was missed, leading to a finding of regulatory non-compliance.
  • § 87411(b)
27 Jun 2022
Reviewed two allegations regarding medication handling and staff training; both were found to lack sufficient evidence to confirm occurrences.
27 Jun 2022
Determined that the allegations related to neglect, lack of supervision resulting in injuries, failure to seek timely medical treatment, and failure to notify the responsible party of injury were not substantiated. Gathered evidence indicated no clear proof of violations occurring while the resident was under care.
22 Jun 2022
Confirmed allegations related to the physical plant, specifically the condition of the facility's bathrooms. Unsubstantiated allegations of neglect or lack of care towards a resident who fell in the bathroom and the timely assistance provided by staff members.
  • § 87303(a)(d)
22 Jun 2022
Unsubstantiated allegations of neglect/lack of care regarding wound dressing and medication refills.
23 May 2022
Confirmed untrained staff gave residents medication and staff did not assist a resident with medication after hours, but could not definitively determine if the latter occurred.
  • § 87411(d)
05 May 2022
Confirmed rodent infestation, but did not find live rodents. Some staff saw rodents before, but none since exterminator service. Droppings found in food container but staff disposed of them.
  • § 80087(a)(1)
05 May 2022
Identified multiple health and safety deficiencies during an unannounced visit.
  • §
  • § 1569.625
  • §
29 Apr 2022
Investigated allegations of unresponsive staff to call buttons and improper medication administration; found insufficient evidence to support claims.
18 Apr 2022
Investigated an allegation of financial abuse against a resident, but found insufficient evidence to confirm or deny the claims.
18 Apr 2022
Investigated a complaint involving a resident who claimed financial issues after lending money to another resident; found insufficient evidence to prove financial abuse occurred, although the accused resident was eventually evicted.
18 Apr 2022
Investigated allegations of inadequate supervision and determined there was not enough evidence to prove or disprove the claim, while noting some residents were dissatisfied with the food quality.
16 Apr 2022
Confirmed allegations of improper treatment and care were found to be unsubstantiated after interviews with residents and staff.
15 Apr 2022
Reviewed the claim that staff numbers were insufficient to meet residents' needs and found insufficient evidence to confirm the issue occurred, concluding the allegation as unsubstantiated.
15 Apr 2022
Investigated the allegation that a resident was pressured for payment; found insufficient evidence to confirm or refute the claim, leaving it unsubstantiated.
15 Apr 2022
Investigated the claim that a resident sustained a broken leg while in care, found no lack of supervision or neglect, and determined communication with the resident's authorized representative was timely. Allegations unsubstantiated due to insufficient evidence. Exit interview conducted.
13 Apr 2022
Found no evidence to support allegations of unsafe or uncomfortable environment or facility disrepair.
13 Apr 2022
Confirmed that claims of staff arguing with residents and forcefully taking items were not able to be proven, resulting in no deficiencies found.
07 Apr 2022
Investigated three allegations: staff leaving a resident in soiled clothing, staff calling a resident an inappropriate name, and staff not accompanying a resident to medical appointments; all allegations lacked sufficient evidence.
21 Mar 2022
Confirmed that the facility's rear elevator was out of service for approximately one month, causing inconvenience to non-ambulatory residents.
  • § 87303(a)
19 Mar 2022
Investigated allegations of a resident developing a pressure injury, staff failing to meet the resident's needs, and inadequate medical attention, finding no evidence to support these claims. Reviewed the safeguarding of the resident's belongings, determining insufficient evidence to prove the alleged loss occurred.
02 Mar 2022
Confirmed that the facility heater in multiple rooms was not working properly, leading to residents using portable heaters for warmth.
  • § 87303(a)
02 Mar 2022
Discussed issues and concerns regarding repairs, communication, W-2s, Dementia Care, transportation, rodents, and complaint reports. Agreed on action steps and deadlines.
25 Feb 2022
Confirmed deficiency in care for residents with dementia, posing immediate health and safety risk.
  • § 87208
25 Feb 2022
Identified deficiency in Dementia Care Plan poses health and safety risk for resident with dementia.
  • § 87208
24 Feb 2022
Confirmed rodent problem and unclean environment.
  • § 80087(a)(1)
24 Feb 2022
Investigated allegation of a resident stealing belongings from others; found no evidence to support the claim, leaving it unsubstantiated.
03 Feb 2022
Identified a leaking sink in the resident's bathroom during an inspection.
  • § 87303(a)
03 Feb 2022
Confirmed deficiencies were identified during the inspection visit at the facility.
  • § 87465(h)(6)
15 Dec 2021
Investigated allegations of unkempt resident's room and staff response time to calls for assistance were found to be unsubstantiated.
16 Nov 2021
Confirmed failure to safeguard residents' personal belongings. Delivery staff signed for packages but did not deliver them to residents as required by facility protocol.
  • § 87468.2(a)(25)
01 Nov 2021
Found allegations of staff not adequately trained and unauthorized individuals living in resident rooms to be substantiated. Allegation of staff not notifying residents of pharmacy change was also substantiated.
  • § 87355(e)
  • § 87208(a)
  • § 87411(d)(4)
  • § 87468.1(a)(16)
06 Oct 2021
Found allegations of staff refusing assistance with medication were unsubstantiated, with medications given as prescribed. Allegations of inadequate laundry service were also unsubstantiated, as laundry appeared clean and residents were satisfied.
08 Sept 2021
Investigated allegations of staff threatening a resident and failing to send medical paperwork, but both claims found unsubstantiated due to insufficient evidence.
23 Aug 2021
Confirmed bedbug issue and treatment, but did not find evidence of unsafeguarded belongings or lack of clean clothing for residents.
  • § 80087(a)(1)
08 Jul 2021
Investigated an allegation that an incident between residents was not reported to the ombudsman; determined that the incident was reported and allegations lacked sufficient evidence for confirmation.
10 May 2021
Confirmed privacy procedures were followed by staff, while allegations of staff yelling and pushing residents were inconclusive due to conflicting statements and lack of evidence. Staff were found to provide residents with access to a private phone for calls, with some residents reporting interruptions.
08 Apr 2021
Investigated allegations of unavailability of management for assistance, inaccuracies in the staff schedule, lack of monitoring of the signal system, and residents not receiving showers, found insufficient evidence to support any claims.
07 Apr 2021
Confirmed that medication was left unattended, according to interviews and video evidence reviewed during a telephonic investigation due to COVID-19 mitigation measures.
  • § 87465(h)(2)
01 Apr 2021
Investigated an allegation of a resident receiving the wrong medication, but found insufficient evidence to support the claim. Conducted interviews and reviewed records, resulting in the allegation being unsubstantiated.
18 Feb 2021
Confirmed satisfactory conditions were found during the inspection of the facility.
17 Feb 2021
Confirmed allegations of failure to communicate with residents' families regarding COVID-19 cases and failure to facilitate communication with the Ombudsman.
  • § 87468.1(a)(8)
  • § 87468.1(a)(11)
12 Feb 2021
Identified issues with missing personal property, inadequate shower assistance, presence of roaches, and disrepair of blinds. Verified through virtual inspections, interviews, and record reviews.
  • § 87217(b)
  • § 87464(f)(4)
  • § 87303(a)
  • § 87303(a)
12 Feb 2021
Investigated allegations that a resident was not permitted to hold meetings without staff and was given an unlawful eviction notice; however, insufficient evidence was found to prove these claims.
03 Feb 2021
Identified areas of understanding were confirmed during the inspection, including facility operation, staff qualifications, program policies, and physical plant.
03 Feb 2021
Identified issues in various areas were discussed during the inspection, including staff qualifications, program policies, physical plant, and community resources.
29 Jan 2021
Investigated the allegation of staff refusing to give residents medication and found insufficient evidence to support that staff failed to provide medication as prescribed.
29 Jan 2021
Found no evidence to support allegations of staff shortage, residents being left in soiled diapers, or meals not being provided in a timely manner at the facility.
16 Oct 2020
Reviewed an allegation regarding missing belongings during a resident's transfer, with inconsistent statements and insufficient evidence to prove the claim, leading to an unsubstantiated conclusion.
28 Aug 2020
Investigated allegations of a resident wandering from the premises; confirmed through incident reports and supporting documentation. Conducted virtual inspection and interviews as part of the inquiry.
28 Aug 2020
Confirmed that a resident exhibited behavior of leaving the facility, as reported in incident documentation.
28 Aug 2020
Confirmed lack of adequate supervision resulting in resident elopement on multiple occasions, but unable to prove violations occurred.
22 Jul 2020
Interview with resident conducted via FaceTime to gather information related to a complaint. Exit interview conducted with assistant administrator via phone.
23 Jun 2020
Investigated allegation of inadequate food service and determined insufficient evidence to prove the violation due to the facility providing meals and snacks with alternative options and specialized diets available for residents.
02 Jun 2020
Confirmed allegations of staff abandoning a resident were unfounded, while allegations of withholding a resident's belongings were inconclusive.
05 May 2020
Investigated allegation of facility not providing dry cleaning services; resident's clothing mostly dry clean only, but does not pay for optional services.
20 Apr 2020
Reviewed allegations of inadequate feeding, staff mistreatment, enforced isolation, and failure to transport residents to the hospital; insufficient evidence found to support these claims.
27 Mar 2020
Confirmed that staff had wedged a device in the front door to restrict entry and exit, following a nighttime security concern, though later instructed by the Fire Department to cease this practice for safety reasons.
  • § 87705(i)(2)
11 Mar 2020
Confirmed that the elevator and generator were not functioning properly, and residents were smoking indoors against house rules.
  • § 1569.695(a)(7)
  • § 87307(d)(2)
  • § 87303(a)
  • § 87618(b)(3)
11 Mar 2020
Reviewed findings indicate that allegations of delayed payments to vendors for building repairs were unsubstantiated.
26 Feb 2020
Unsubstantiated allegations included caring for residents with dementia and failing to provide healthful and comfortable accommodations.
15 Jan 2020
LPA investigated an allegation of residents' personal rights issue but found insufficient evidence to support the claim.
18 Oct 2019
Reviewed financial issues allegation, confirmed compliance with financial regulations and adequate resources to meet needs; allegation unsubstantiated.
03 Oct 2019
Confirmed allegations of staff neglect in changing a resident's diaper for an extended period of time, while other allegations of the resident being found without a diaper and being hospitalized due to staff negligence were not supported by sufficient evidence.
  • § 87625(a)(1)
02 Oct 2019
Reviewed allegations regarding staffing levels and food service, which were unsubstantiated. However, the allegation of inaccurate record-keeping was substantiated.
  • § 87506(a)
30 Sept 2019
Confirmed allegations of missing documentation, lack of physician orders for medications, residence of residents with dementia, and expired physician reports during inspection visit.
  • § 87506(a)
  • § 87705(c)(5)
  • § 87465(e)
  • § 87705(b)

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