La Palma Royale is a large, upscale senior living community located in Anaheim, California. Offering both assisted living and memory care services, La Palma Royale is dedicated to providing personalized care and support for all its residents. The community prides itself on creating a warm and nurturing environment where residents can maintain their independence while receiving the assistance they need.
Residents at La Palma Royale benefit from comprehensive care services, including 12-16 hour nursing support, medication management, and assistance with activities of daily living. The community also offers 24-hour supervision and a call system for added peace of mind. Special dietary restrictions are accommodated as part of the meal preparation and service. Additionally, La Palma Royale provides a mental wellness program and specialized memory care programming for those with mild cognitive impairments.
In addition to medical services, La Palma Royale offers a wide range of non-care services aimed at enhancing residents' overall well-being and quality of life. These services include transportation to doctor appointments and other non-medical transportation arrangements, housekeeping and linen services, and a variety of scheduled daily activities and community-sponsored events. Fitness programs, concierge services, and move-in coordination are also available, as well as community-operated transportation and planned day trips for residents to enjoy.
Despite offering a higher level of care and support than the average senior living community in Anaheim, La Palma Royale remains competitively priced. The community's convenient location provides residents with easy access to essential amenities and services, including a nearby hospital, pharmacy, and places of worship. With its commitment to fostering independence, well-being, and social engagement, La Palma Royale stands out as a premier senior living community in Anaheim, California.
People often ask...
La Palma Royale offers competitive pricing, with rates starting at a cost of $6,136 per month.
La Palma Royale offers assisted living and memory care.
There are 3 photos of La Palma Royale on Mirador.
The full address for this community is 525 West La Palma Avenue, Anaheim, CA 92801, USA.
Yes, La Palma Royale offers respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
State of California Inspection Reports
86
Inspections
5
Type A Citations
5
Type B Citations
5
Years of reports
09 Sept 2024
09 Sept 2024
Confirmed that facility had functioning air conditioning, sufficient food portions, and appropriate staffing levels, leading to the conclusion that allegations were unsubstantiated.
20 Aug 2024
20 Aug 2024
Identified a narrow aisle in the kitchen and an oven that extended into the aisle during the inspection.
§ 87555(b)(20)
19 Jun 2024
19 Jun 2024
Reviewed a complaint about improper medication management; evidence insufficient to prove the alleged issue occurred.
15 May 2024
15 May 2024
Confirmed that the facility lacked a currently certified administrator from May 4 to May 15, 2024, with staff interviews and documentation verification supporting this finding.
§ 87405(a)
22 Apr 2024
22 Apr 2024
Inspection confirmed facility met all requirements for licensing.
04 Mar 2024
04 Mar 2024
Confirmed that allegations regarding language issues and discriminatory activities were unfounded. Residents and staff reported no communication barriers and all residents were able to participate in activities regardless of language.
28 Feb 2024
28 Feb 2024
Confirmed applicant/administrator's understanding of facility licensing laws and regulations during a telephone interview on 2/28/2024.
22 Feb 2024
22 Feb 2024
Determined that the allegations of staff sleeping in a resident’s apartment and not offering food choices to residents were unfounded, with all individuals interviewed denying the claims and evidence supporting the facility's compliance with food service options.
22 Feb 2024
22 Feb 2024
Interviews, observations, and document review could not prove or disprove the allegation regarding centrally stored medications.
22 Feb 2024
22 Feb 2024
Investigated allegation that staff served cold food to residents; interviews and observations found no evidence to support this claim, resulting in the complaint being unsubstantiated.
22 Feb 2024
22 Feb 2024
Determined that allegations regarding the presence of pests and the lack of clean linens were unfounded, with statements from interviews and observations indicating no issues with pests and regular cleaning of linens.
12 Feb 2024
12 Feb 2024
Interviews and observations showed conflicting information about the allegations, leading to the conclusion that they could not be proven or disproven.
05 Feb 2024
05 Feb 2024
Confirmed observations of a cracked ceiling, leak, and other maintenance issues in a resident's room during the inspection.
25 Jan 2024
25 Jan 2024
Confirmed the dining room was closed due to residents not following social distancing rules and wearing masks, but there was enough staff to care for residents.
§ 87468.1
14 Dec 2023
14 Dec 2023
Confirmed allegations related to medication administration were substantiated, while allegations of insufficient living space and loss of property were found to be unsubstantiated.
§ 87464(f)(4)
27 Sept 2023
27 Sept 2023
Confirmed staff took too long to respond to a call for help from a resident, and failed to seek immediate medical attention for a resident with a serious injury. Disrespect allegation was found to be unsubstantiated as staff denied mistreatment and the resident did not report any disrespectful interactions.
§ 87465(a)(1)
20 Jul 2023
20 Jul 2023
Investigated four allegations: call pendants not operating properly, restroom call lights malfunctioning, staff not answering the phone, and inappropriate comments about a resident. Found all allegations unsubstantiated due to lack of sufficient evidence to prove or disprove them.
01 Jun 2023
01 Jun 2023
Investigated allegations that staff refused to provide mail service and did not treat a resident with dignity and respect; found both allegations to be unsupported.
03 May 2023
03 May 2023
Found no evidence to support the allegation of refusal to readmit a resident. Identified conflicting information regarding alleged failure to follow medication orders, leading to an unsubstantiated claim.
27 Apr 2023
27 Apr 2023
Investigated an allegation that staff did not properly monitor a resident's medication. Found insufficient evidence to confirm whether the resident received the incorrect insulin dose; staff called 911, and the resident was taken to the hospital and released the next day.
12 Apr 2023
12 Apr 2023
Found resident did not have a pressure injury as alleged and staff did not fail to provide a wheelchair as claimed.
07 Apr 2023
07 Apr 2023
Confirmed that residents were treated equally and that there was no preferential treatment based on race.
24 Mar 2023
24 Mar 2023
Found no evidence to support the allegation that residents did not receive medication assistance in a timely manner.
10 Mar 2023
10 Mar 2023
Confirmed that residents were allowed to share a room together after resolving outstanding rent issues.
10 Mar 2023
10 Mar 2023
Investigated the allegation that staff failed to adhere to doctor's orders regarding a resident's medication management; found no evidence supporting the claim, as all parties confirmed the medication was appropriately managed.
02 Mar 2023
02 Mar 2023
Confirmed that the allegation of staff threatening a resident was unfounded and that the allegation of staff preventing a resident from contacting the Ombudsman was also unfounded.
02 Mar 2023
02 Mar 2023
Determined that the allegation of staff not obtaining medical treatment for a resident in a timely manner was unfounded, as the resident received timely assistance, including the scheduling and rescheduling of appointments, which the resident confirmed.
16 Feb 2023
16 Feb 2023
Investigated an allegation of illegal eviction and found no substantial evidence to support the claim, as no eviction notice was issued and insufficient information was available to determine the resident's need for a higher level of care.
10 Feb 2023
10 Feb 2023
Found that allegations of lack of activities and staff not meeting residents' needs were unfounded after interviews with staff and residents revealed that activities were available but not being participated in due to Covid-19 precautions, and that residents were assisted with dressing and grooming as needed.
27 Jan 2023
27 Jan 2023
Investigated allegations of illegal eviction and determined them unfounded, while allegations of unreturned belongings and unresponsive staff were unsubstantiated, suggesting insufficient evidence to confirm these claims.
27 Jan 2023
27 Jan 2023
Reviewed allegations regarding staff not following physician's orders and harassing a resident; found that staff properly administered medication only upon request and no evidence supported claims of harassment or threatening letters.
25 Jan 2023
25 Jan 2023
Investigated allegations of staff refusing to give resident medicated shampoo and not refilling medication were unsubstantiated based on interviews, records reviewed, and observations made during the visit.
19 Jan 2023
19 Jan 2023
Confirmed staff followed doctor's order for wheelchair, allegations unfounded. Resident has working wheelchair provided by facility.
13 Jan 2023
13 Jan 2023
Found no evidence of staff drinking alcohol on the premises during operation hours or providing residents with a uncomfortable environment.
05 Jan 2023
05 Jan 2023
Confirmed allegation of not providing resident's records in a timely manner was deemed unfounded based on evidence gathered.
22 Dec 2022
22 Dec 2022
Confirmed allegations of staff not allowing residents to communicate with responsible parties were found to be unsubstantiated. Allegations of staff yelling at residents were also unsubstantiated.
22 Dec 2022
22 Dec 2022
Confirmed that the allegations of medication mismanagement and refusal to accept a doctor's prescription for a wheelchair were unfounded.
08 Dec 2022
08 Dec 2022
Investigated the allegation of a resident not receiving medication on time and determined it was unfounded, as the medication was administered in compliance with the prescribed schedule.
08 Dec 2022
08 Dec 2022
Confirmed staff assisted resident with obtaining a new wheelchair. Reviewed medication records and found the resident did not miss doses. Investigated and found no evidence of pests in the facility. Determined resident declined to change rooms despite a wider doorway for wheelchair access. Identified resident's bathing needs were being met according to agreement.
07 Oct 2022
07 Oct 2022
Interviews and observations showed no evidence to support the allegation of unequal food quality or lack of dignity for residents.
30 Sept 2022
30 Sept 2022
Determined allegation of failure to keep facility free of pests was unfounded after inspection.
15 Sept 2022
15 Sept 2022
Confirmed no health and safety issues were found during the inspection.
08 Sept 2022
08 Sept 2022
Confirmed the facility provides a variety of food options and residents are not subjected to inappropriate staff behavior.
08 Sept 2022
08 Sept 2022
Confirmed allegations of residents being left in soiled clothing and urinating on the floor were found to be false, while allegations of staff not keeping the facility clean were unfounded.
26 Aug 2022
26 Aug 2022
Investigated the allegation of staff not ensuring the premises were pest-free; found no substantial evidence of pests after interviews and facility inspection.
26 Aug 2022
26 Aug 2022
Determined facility acted appropriately in response to allegation of not following physician's wheelchair order.
26 Aug 2022
26 Aug 2022
Confirmed that staff did not respond to resident's call button in a timely manner.
§ 87464(f)(1)
26 Aug 2022
26 Aug 2022
Confirmed failure to accommodate residents but unsubstantiated threats of eviction.
19 Aug 2022
19 Aug 2022
Confirmed no deficiencies found during the annual inspection of the facility. Staff were compliant with safety protocols and residents' needs were adequately met.
19 Aug 2022
19 Aug 2022
Found no evidence of staff harassment or abuse towards residents. Residents and staff denied knowledge of any harassment incidents.
08 Jun 2022
08 Jun 2022
Confirmed two incidents involving a resident falling and passing away at the hospital were promptly addressed by staff. No deficiencies noted during the inspection.
25 May 2022
25 May 2022
Determined that the allegation staff did not follow physician’s orders was unfounded, as medication records and interviews confirmed proper administration and no changes to prescriptions.
03 May 2022
03 May 2022
Confirmed no lack of hot water in resident rooms based on interviews and temperature measurements.
24 Mar 2022
24 Mar 2022
Visited by Licensing Program Analyst, no evidence found to support allegation of locked doors and windows for residents. Allegation deemed unfounded.
07 Feb 2022
07 Feb 2022
Investigated allegations of insufficient assistance with refilling PRN medications and inadequate hot water supply. Found medications discontinued per doctor's orders, and hot water supply met temperature requirements; both allegations deemed unfounded.
13 Jan 2022
13 Jan 2022
Interviews conducted revealed conflicting information regarding allegations of interference in resident council meetings and inappropriate staff behavior towards residents. Residents agreed to participate in a new election for council president, but no clear evidence was found to support the allegations.
15 Dec 2021
15 Dec 2021
Confirmed that the allegation of not providing reasonable accommodations to a married couple was unfounded.
04 Nov 2021
04 Nov 2021
Confirmed incident involving a resident falling and injuring themselves. Resident received medical treatment and staff have increased checks on the resident.
04 Nov 2021
04 Nov 2021
Investigated the allegation that the resident's call light system was in disrepair; found insufficient evidence to confirm it was malfunctioning on 8/19/2020.
28 Oct 2021
28 Oct 2021
Inspection revealed no deficiencies, with all required elements in place and operational. No hazards or obstacles observed.
19 Oct 2021
19 Oct 2021
Found no deficiencies after investigating an altercation between two residents that resulted in no injuries. Residents were separated and relocated to individual rooms.
30 Sept 2021
30 Sept 2021
Confirmed no deficiencies found during annual inspection of the facility.
22 Sept 2021
22 Sept 2021
Found no evidence of staff threatening or yelling at residents. Food supply and meal service met regulation standards.
08 Sept 2021
08 Sept 2021
Found that the facility failed to display required information regarding the Ombudsman program, which was later corrected during the inspection.
§ 1569.269(a)(12)
11 Aug 2021
11 Aug 2021
Unannounced visit revealed call system not working, residents reported delays in response time to calls for assistance.
§
11 Aug 2021
11 Aug 2021
Determined that allegations of resident assault, unqualified administration, and financial abuse were unfounded, with no evidence supporting the claims made.
17 Jun 2021
17 Jun 2021
Confirmed that a resident was receiving one more shower per week than agreed to in their admission agreement.
17 Jun 2021
17 Jun 2021
Confirmed medication was being administered properly according to prescription guidelines, and a resident was offered a new room to accommodate their wheelchair after it was discovered the bathroom was not accessible.
03 Jun 2021
03 Jun 2021
Confirmed that the alleged violation of low room temperature in a shared resident room was unsubstantiated.
26 Mar 2021
26 Mar 2021
Determined allegations regarding staff not providing medication and not meeting a resident's needs were unfounded, with evidence showing medications administered correctly and laundry services conducted as per schedule.
19 Mar 2021
19 Mar 2021
Confirmed allegation of a broken wheelchair, but determined the facility was not required to pay for repairs.
05 Nov 2020
05 Nov 2020
Confirmed that the facility did not have a working phone for a period of time and failed to notify responsible parties about the issue.
§ 87344
§ 87211(a)(1)
23 Sept 2020
23 Sept 2020
Investigated complaints about insufficient staff and slow response times; determined both allegations lacked enough evidence for validation.
15 Jun 2020
15 Jun 2020
Confirmed findings of neglect and inadequate care.
15 Jun 2020
15 Jun 2020
Determined that the allegation of staff not assisting with medication administration was unfounded after interviews and record review were conducted.
12 Jun 2020
12 Jun 2020
Found no evidence that staff did not follow physician's orders regarding a medication administration complaint.
10 Jun 2020
10 Jun 2020
Investigated allegation of staff removing resident's clothing, inconclusive due to conflicting information. Resident not cooperative, clothing found on floor and in trash. Laundry services part of facility program plan.
18 May 2020
18 May 2020
Contacted facility to investigate allegation of resident not receiving necessary scooter batteries. After interviews and record review, complaint was found to be unfounded.
18 May 2020
18 May 2020
Reviewed allegations of accessibility issues in resident's room, finding them unsubstantiated due to resident's refusal to change rooms or use a smaller wheelchair. Maintenance inspections were also reviewed and found to be in compliance with procedures.
30 Dec 2019
30 Dec 2019
Investigated allegation of staff mismanaging a resident's medication and determined it was unfounded as medication was administered and documented according to the physician's order.
23 Dec 2019
23 Dec 2019
Confirmed no deficiencies or citations during the inspection visit.
23 Oct 2019
23 Oct 2019
Confirmed progress in pest control maintenance, resident call button upgrade, and fire inspection. No health/safety concerns noted during visit.
23 Oct 2019
23 Oct 2019
Confirmed false allegations of evictions and major construction involving resident relocation at the facility.
15 Oct 2019
15 Oct 2019
Confirmed live bed bugs were found in several rooms and the facility has been receiving regular treatments for pests. There were no substantiated claims of staff improperly medicating residents.
07 Oct 2019
07 Oct 2019
Identified bed bugs and contraband in resident's room, non-operational pull cords and incomplete resident call system upgrades.
03 Oct 2019
03 Oct 2019
Discussed verbal evictions, relocation of residents, review of house rules, assessments, funding status, construction, admission agreements, fire inspection corrections, resident compatibility, and CCL communication.